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07-28-2005, 07:43 AM #1Newbie
- Join Date
- Jul 2005
- Posts
- 22
Site5 questions from prospective client
Hi all,
I've seen the great reviews on here for Site5.
Their True Multisite plan is very interesting for the price.
The only thing that annoys me is that there is no phone support...is it really necessary?
I'm in Europe, and them, being in California are 9 hours behind!
Their sales hours are 9am PST to 5pm PST: That's 6pm to 2am my time.... when business is finised!
Why don't they have 24/7?
Of course, their support is supposed to be #1 and respond in 15 mins... is that really true?
Another problem being in Europe is pings. 90% of our visitors will be in Europe.
I pinged site5.com and got 110ms, European sites give me 30-40ms... will the site be slow? Will it be noticeable?
Does anyone know of any European sites hosted by them so that I can test the ping?
Do they host any "big" sites?
cheers
CTO
PS: Can I use Outlook and IMAP with no size or attachment ?limitations?
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07-28-2005, 07:44 AM #2Temporarily Suspended
- Join Date
- Apr 2004
- Location
- United Kingdom
- Posts
- 301
"Another problem being in Europe is pings. 90% of our visitors will be in Europe."
No you will not feel the differance.
"Do they host any "big" sites?"
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07-28-2005, 08:07 AM #3Retired Moderator
- Join Date
- Oct 2002
- Location
- EU - east side
- Posts
- 21,920
Why don't they have 24/7?
Will it be noticeable?
Do they host any "big" sites?
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07-28-2005, 10:02 AM #4Newbie
- Join Date
- Jul 2005
- Posts
- 22
Thanks guys...
If I had for example a page full of photos (say 30), where you could click on each one to see it fullscreen, would it take longer to load from a US server than a European one? Would clients notice the difference?
CTO
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07-28-2005, 02:21 PM #5Newbie
- Join Date
- Jul 2005
- Posts
- 22
Hi,
Does anyone know a European site hosted on site5 so that I can evaluate speed/ping?
Does anyone know of a big site hosted by them (really popular)?
CTO
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07-28-2005, 04:05 PM #6Junior Guru Wannabe
- Join Date
- Feb 2005
- Location
- United Kingdom
- Posts
- 78
Just ping site5.com if you want to test response times. Being a european site or not won't affect ping times. Or you could ask them for a test IP that you can ping.
Mark Stevens
GHXhosting.com Ltd - Shared & Reseller Hosting
(UK/US) Dedicated Servers & VPS
Server-Help.co.uk Experienced Linux server admin for hire
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07-28-2005, 04:16 PM #7WHT Addict
- Join Date
- Oct 2003
- Location
- Israel
- Posts
- 133
All pings under 200ms are great. Of course the site would be faster from a European host, the difference would be barely noticed.
- TomerChristmas time is among us, get your loved ones Designer Fragrances
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07-29-2005, 05:03 PM #8Web Hosting Master
- Join Date
- Sep 2004
- Location
- Northern Europe.
- Posts
- 2,573
I am living in Europe, and using Site5 myself; and since I am a bit of a night-owl I don't see any harm in the time difference...
Also I don't notice any slowness due to distance. I'd say it's more important that the host has plenty of bandwidth connecting their server park to the internet backbone.