Ok I am having a bit of a tiff with my hosting company. I asked them to install a subdomain which they did. However after waiting a day for the DNS to propagate, the site changed to a weird "Apache welcome" screen. That's fine, except nothing I do changes the content of the site.
Now as I understand it, I should be able to go directly to the IP address of my site without waiting for it to propagate, right? So if they tell me an IP address for my subdomain and I go there and it's clearly not right, then the problem is on their end?
I am pretty new to this but I keep sending them emails and they keep telling me to wait for it to propagate. But that is silly if IP addresses do not propagate!
Just wanted to double check with you knowledgeable folks before I called them again and made a fool of myself.
PS - Also, they have given me different IP addresses for my domain and my subdomain - is that usual?
Hm well they are similar but the above IPs are slightly different. The 3rd set of numbers varies. One is 212 and one is 215.
And in my last email I did very specifically tell them I saw a very handsome but ultimately unhelpful Apache Welcome page and they told me (ad nauseum) "Wait for it to propagate. It can take up to 72 hours."
Again, NOT the case if I'm accessing it via IP, right?
PS - I should mention that before the Apache welcome page, but after the first nameserver propagation, gifts.forbeans.com was inexplicably pointing to a French political forum (also hosted by the same company). After I mentioned this and waited for a second propagation, it turned into the Apache Welcome page of Doom.
Yes, I have seen it there, but I would really like the subdomain to work. :/
And my IP address has stopped corresponding to my domain name, and it fact no longer appears to exist.. soooo.. I don't know what's going on.
(I can see the email now..
You have been removed from our hosting plan as you are excessively annoying.
If you would like to purchase a more expensive plan, please review the number of customer service tickets you are allowed per day in each one.
We will send you a full refund if you simply never contact us again.
Well I just got an email telling me the IP for the subdomain was fixed (at least they admit there was a problem!) but now they are both down.
184.108.40.206 loads to a generic page, but not of my files are in the subdirectories
220.127.116.11 doesn't load at all.
And guess what they tell me..
"It will take 12 hours to update."
How does an IP address take 12 hours to update?!
First Godaddy who drove me INSANE, and now this. I seem to have really terrible luck with webhosts.
To sum up: The point I'm at now is, I can log into my control panel and edit to my heart's content, but none of the changes I make show up at the ip address of my site and it's just a matter of time till the DNS updates. And I feel like contacting support again is just a joke. They're just going to tell me to wait for it to propagate.
Only a domain needs time to propagate , if 18.104.22.168 is a dedicated ip you should see your site.
If you are on cPanel and 22.214.171.124 is a shared IP then you could access your site with 126.96.36.199/~yourusername
So what hosting control panel do you have ?
Ok.. I understand a bit better now - a shared server may take time to update the IP.. ok, makes sense.
And I think the control center is vDeck..?
My webhost's life would be so much easier if they would take two minutes to provide me a basic explanation of IP address updating on shared and dedicated servers. Was it really that hard?
Now.. I wait.
Honestly, sitting around waiting on servers to propagate, I have read 890 pages of a small-print tradesize paperback. This is the 6th day I've been waiting, fiddling with screwy host settings, trading inane support ticket banter.. Once I get the dang thing UP, I might spontaneously combust if it goes down again.
Must not hit "Reload" on gifts.forbeans.com every 5 minutes.. must be patient. *semi-hysterical giggle*