Well for the most part i had no problems with the. i did not like when they sent me a email telling me that i would have to be up at like 6 AM to shut down my server, wait for them to move it, and then finaly make sure it would come back up. isnt that what i pay them to do? i dont know maybe i was wrong i dont know. but... i am now using server matrix. and have had 0 problems. (Well almost 0) 1 Major outage when they had power problems. other then that i have plenty of advanced notice about downtimes with them. also i have never had a major complaint about them. some ppl have said that sm is over selling the bw and everything, but i have never had a problem with a lack of bw. now NAC on the other hand, it seems they are OVERSELLING the crap out of it.