Results 1 to 9 of 9
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07-20-2005, 09:41 PM #1Newbie
- Join Date
- Dec 2004
- Posts
- 6
Any experience with platinumservermanagement.com?
Has anyone ever used there services/known someone to use platinumservermanagement.com, I'm going to be out of town in August, and even though our hosting company has many billing and support staff, I am the only one with the root passwords to the servers. So I am looking for a company and or someone to fully manage them while I'm gone.
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07-20-2005, 10:01 PM #2Disabled
- Join Date
- Mar 2005
- Posts
- 150
I think they are the same as fastservermanagement.com.
Have used them for a couple of servers and they are great I must say!!!
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07-20-2005, 10:08 PM #3Web Hosting Master
- Join Date
- Aug 2004
- Location
- Earth
- Posts
- 8,154
Originally posted by HeadBeaver
I think they are the same as fastservermanagement.com.
Have used them for a couple of servers and they are great I must say!!!
"PlatinumServerManagement was formerly known as FastServerManagement"
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07-20-2005, 10:17 PM #4Newbie
- Join Date
- Dec 2004
- Posts
- 6
Originally posted by HeadBeaver
I think they are the same as fastservermanagement.com.
Have used them for a couple of servers and they are great I must say!!!
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07-20-2005, 11:05 PM #5Temporarily Suspended
- Join Date
- Apr 2004
- Location
- United Kingdom
- Posts
- 301
I myself have never used them before.
Take a look on here and see what you can dig out. Also check google and see if you can find anything on them there.
Best of luck.
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08-05-2005, 07:09 PM #6WHT Addict
- Join Date
- Sep 2004
- Posts
- 165
I know why they changed their name. Ain't nothing fast about these cats. Going on 6+ hours for open ticket as I try to organize a server migration. 4 hours of that was during the business day.
I'll let y'all know if it is "platinum" service. Maybe that name is more appropriate. I sure hope so.
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08-05-2005, 10:59 PM #7Disabled
- Join Date
- Jun 2004
- Posts
- 492
Originally posted by autodelete
I know why they changed their name. Ain't nothing fast about these cats.
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08-05-2005, 11:04 PM #8WHT Addict
- Join Date
- Sep 2004
- Posts
- 165
To be fair, I did get a fast initial response (meeting their 8 hour projection for a ticket to be responded to).
"We will update you shortly."
That was 5-1/2 hours ago. lol. I suppose we have different definitions of what is short. And while it is a response, I think it is closer to the "bump" variety than "we need more info" or "we are looking into this".
Anyway, I'm in too deep to try another management service, I'm just hoping these cats can get me moved ASAP.
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08-05-2005, 11:16 PM #9virtualizing the world
- Join Date
- Mar 2004
- Location
- Seattle, WA
- Posts
- 2,580
PlatinumServerManagement has been awesome for us. We have been using their services for about 3 months now, and they have done everything I have requested in a timely mannor. For $29 bucks, you're getting a good deal.
As well, you will have your higher server admin companies, however, I have been with a company charging $75/mo for the same services, and have still found PSM has surpassed that company.
You won't be making a mistake going with PSM!
Regards,
A highly satisfied customer.Last edited by VN-Ken; 08-05-2005 at 11:21 PM.
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