Someone who read my posts about choosing Site5 for my next host asked for a review. It's a bit premature, since I've only been with them for a couple of weeks, but here ya go. The main site I have with them is http://thehathorlegacy.info.
I signed up on July 3, and my account was set up by the morning of the fourth even though that's a holiday here in the US. They transferred my basic site files over for me, and when I requested they also transfer the databases, they did.
I had a lot of configuring to do - add-on domains, getting my blog app reconfigured for my new username, etc. I went to Site5's forums for support, and WOW is that a helpful community. I generally got responses - from the moderator and also knowledgeable users - within minutes.
Tech support (via email, which is SO much simpler than opening a ticket and all that jazz) is even quicker. They're a lot of help even when it turns out the issue is not on their end. And they don't just respond quickly - they take action quickly.
My sites are running at a very nice speed, even in Cpanel (where, with other hosts, I waste a lot of time waiting for pages to load as I'm tinkering and updating). I've had 100% uptime (except for 20 minutes the night the nameservers moved, which is inevitable when you switch hosts) so far.
All in all, lots of positives and no negatives. I'll update this thread (or start a new one) at some milestone points.
Nice to read this fine review. My research on the customer satisfaction records of various hosts indicates that Site5 is indeed in the top echelon.
I have an account with them myself, and their support is always fast and friendly.
Glad to hear Site5 is working out for your hosting needs
█•CirtexHosting•Providing Affordable and Quality Web Hosting & Reseller Hosting since 2003 █•LINUX based cPANEL/WHM Shared and Reseller Web Hosting with Fantastico █•HostV VPS•Premium Virtual Private Servers & Dedicated Servers powered by cPanel/WHM █•We transfer your sites over quickly!•I eat penguins for breakfast ...
Originally posted by ldcdc Thank you for the answer BlueMushrooms. While Host-Tracker has its issues, I do think it's among the better free monitoring solutions out there. How often did you set it to check the site?