X1Services.com has formally introduced our outsourced support packages! You can now get fully branded email support for your clients for the best value in the industry.
We have run a trial for many of our current customers and all were extremely satisfied. We are now offering these packages to WHT visitors for a free trial period. Use the coupon code “whmtrial” to get 15 free support tickets to try our services. If you aren’t completely satisfied, send us an email and you will not be charged again.
Setup takes just a few minutes and we will be glad to contact you via phone or email to answer any questions you may have.
Originally posted by LSChosting Just one small comment i'd like to make...
You're offering outsourced live help, and yet your own live help is offline (and from reading your forum is rarely online)...
Just seems a little off to me is all
We essentially have two different teams working support for us and then others. As far as our own live chat, we have found that many clients prefer to contact us via instant messaging programs and that those tend to be more portable letting us be able to assist that much faster.