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  1. #1
    Join Date
    Jan 2002
    Location
    Charlotte, NC
    Posts
    528

    Disable Urchin for one account (new)

    Hi, I saw an OLD thread from a year and a half back on this topic but didn't want to bump it since it was very outdated.

    I have two accts on a cpanel server that completely fill up storage allotments every time urchin processes their logs. I'm talking 80mb to literally 720mb in one process (daily).

    I've been told that cpanel will rebuild the profile automatically so removing it (even in Urchin) hasn't proven successful.

    Crons to delete the urchin files would work, but at the moment urchin completes, the user's email and sites fail due to surpassing storage so I need a more complete solution.

    We tried setting Urchin's folders such that Urchin couldn't write to them but that failed.

    Anyone had similar issues on cpanel boxes?

    TIA,
    Jason
    http://www.charlottezweb.com
    HOSTING your livelihood

  2. #2
    Join Date
    Jan 2005
    Location
    Carbondale Illinois
    Posts
    474
    If you have WHM. Go into it, and click packages in the main screen. Click add new feature list. then find urchin, and unselect it. Then go to edit acounts, and set that person's account to the new feature liist without Urchin on it.

    Problem solved!
    Please apply for our current job openings: Link

  3. #3
    Join Date
    Jan 2002
    Location
    Charlotte, NC
    Posts
    528
    Urchin isn't listed under all of my available features unfortunately so I can't disable it there. (Maybe this is because through Ev1 Urchin is installed an add-on?)

    That sounds like a great idea if I could do it.

    Ev1 (who is providing the license) says only the edge release of cpanel has the ability to disable this. That just seems odd that it can't be done manually somehow.
    http://www.charlottezweb.com
    HOSTING your livelihood

  4. #4
    Join Date
    Jan 2003
    Location
    127.0.0.1
    Posts
    135
    To remove Urchin as a package when using cPanel, you need have RVskin.

    I only use RVskin when creating different "packages." This gives me much greater control in what I want to offer in package A or package B.

    If you have RVskin, look under Configuration > Package-Feature Manager, select and edit. This will edit the entire package so you will need to create a custom package. But from the sounds of it, you may want to globally remove Urchin anyway...
    Last edited by rootbug; 07-19-2005 at 10:02 AM.

  5. #5
    Join Date
    Jan 2002
    Location
    Charlotte, NC
    Posts
    528
    I believe that would be dependent on your cpanel version, not a skin though...

    (maybe I'm wrong?)
    http://www.charlottezweb.com
    HOSTING your livelihood

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