Acdirect takes our hats off to Liquidweb.com for the fantastic job they have done with support on our account. Recently I posted this thread to see what others thought about how a ticket was handled. I learned I was not being fair.
Today we had a pretty big issue that put our shopping cart offline. To make a long story short, LiquidWeb was great! I thank everyone who posted previously in the other thread. Because of your answers I figured I was wrong and we stayed on with Liquidweb. It was a good decision. Besides that, we are never down!
I feel it's only right to give credit where it's due since I was fast to jump in and point out when I thought they were wrong.
Looking at your previous thread you seemed to be under the impression generating a html page from a php page wasn't programming, when in fact if you are trying to create a new html file from dynamic output such as php it would be. Mod_rewrite would only make the page appear as a .html or .htm page in the browser's URL which is a fairly easy job with .htaccess depending on the URL's you need.
A few years back with a lot of smaller web hosting companies that also did design you might have had a different response. Today with larger hosting companies it's not likely, but I do think we're better off overall concentrating on our core business.
In any case, glad you got it sorted, and Liquidweb is a great shared host I often refer folks to, you'll be glad you stuck it out.