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  1. #1

    Setting up my own shared SSL on Hostgator

    Hi,

    I have a reseller account at host gator, but I am not a reseller. I use my space for my own sites. I build ecommerce sites and I have several of them.

    I recently signed up with host gator because they seem to be what I was looking for. Also, I wanted reseller hosting with shared SSL so I could save some money on SSL certs. It's not cost effective to get an SSL cert for every single store I have anymore, especially for the new startups. Even though they are fairly cheap, I have many sites and it adds up.

    Unfortunately, what I didn't realize until recently is that Hostgator's shared SSL isn't very practical because they issue their own certs for the shared SSL so your visitor ends up getting the security alert popup since the cert is not recognized. This is a no-no and for all intents and purposses, it is useless shared SSL as most people need to NOT have that popup appear for their visitors. It makes no sense to even offer shared SSL like this since anyone can acheive the same thing with a better looking URL. But I digress...

    So what I want to do is set up my own shared SSL. Sure, I still have to buy a cert, but it's still cheaper in the longrun since i will not need to get a wildcard cert.

    I understand that I would be able to set up shared SSL on my IP so that each of my sites utilizing the shared SSL would have to use...

    https://IPaddress/~siteusername

    That's OK if I absolutely HAVE to do it, but I was hoping to set it up so each site could use the URL...

    https://main-account-domain.com/~siteusername

    or even

    https://secure.main-account-domain.com/~siteusername

    which look much better to the customer than the IP method.

    I asked HG and the response I got was insufficient as it was too short and hurried and did not address most of the issues/questions. So I replied for more info and have yet to hear from them. It took only a couple hours to get the firs tresponse but it is taking considerably longer for their reply to my reply.

    So I'm here asking if any of you know if in fact I can set up my own shared SSL as https://main-account-domain.com/~siteusername
    instead of https://IPaddress/~siteusername ?

    For those that do not know, HG reseller accounts are cpanel/WHM.

    Thanks in advance.

  2. #2
    Join Date
    Sep 2000
    Location
    Alberta, Canada
    Posts
    3,109
    I think you are looking at this from the wrong point-of-view.

    Normally, a site has an SSL Cert because a purchase and/or confidential information is being provided. As income is derived from the site there should be enough profit to pay an Annual fee for an SSL Cert specific to that Web site.

    There is also the fact that being able to reach an site using "/~siteusername" -- regardless of 'https' or 'http' -- is considered insecure by many Hosters, of which we are one. Just one of the reasons why we do not offer Shared SSL -- another is that a Shared SSL looks very unprofessional to the Web site Visitor.

    You should make sure to have a Dedicated IP as well, for each account using an SSL Cert.
    PotentProducts.com - for all your Hosting needs
    Helping people Host, Create and Maintain their Web Site
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  3. #3
    THanks..

    but I am still looking for an answer to my question regardless.

    It can't be all that unsecure to have shared SSL because my host themselves offer it, even though it is useless. They, too, use the /~username method. And many hosts do. So I think even though you may be right to some degree, you are being a bit exptreme and unrealistic about it.

    Besides, I usually sell my sites rather than keep them running myself. To get a private SSL cert for each new store I build and host and advertise a little is simply cost prohibitive. So you see, you're assumption that I absolutely need to be able to afford my own SSL cert for every site is simply not correct as my situation is not as you think it is.

    I find it hard to believe that no one has the answer to my actual question. I'd appreciate some answers if someone can help.

    Thanks.

  4. #4
    Join Date
    Feb 2003
    Location
    CT
    Posts
    481
    Originally posted by cxm322
    So I'm here asking if any of you know if in fact I can set up my own shared SSL as https://main-account-domain.com/~siteusername
    instead of https://IPaddress/~siteusername ?
    Yes, you should be able to do this. You will need to place main-account-domain.com on a dedicated ip address. Besides that it should be pretty straight forward.

  5. #5
    DO you know if there is any documentation on the process. HostGator does not seem to want to deal with it. They seemed to have completely erased my ticket too. Hmmm...

    Well. as long as I do not need their help. I'll be fine. If I could get a hold of dcuments taht outline the procedure, even somewhat, I am capable of doing it all myself. All I have to do is get them to issue me an IP for my SSL cert. Hope they'll be responsive when I tell them I want to spend $2.00 extra dollars a month for and IP. Maybe they only respond well to money. Who knows.

    I have looked but can't find any such documentation with a google seach. Couldn't find it at CPanel's site either, unless I missed it.

  6. #6
    Join Date
    Feb 2003
    Location
    CT
    Posts
    481
    Originally posted by cxm322
    DO you know if there is any documentation on the process. HostGator does not seem to want to deal with it. They seemed to have completely erased my ticket too. Hmmm...

    Well. as long as I do not need their help. I'll be fine. If I could get a hold of dcuments taht outline the procedure, even somewhat, I am capable of doing it all myself. All I have to do is get them to issue me an IP for my SSL cert. Hope they'll be responsive when I tell them I want to spend $2.00 extra dollars a month for and IP. Maybe they only respond well to money. Who knows.

    I have looked but can't find any such documentation with a google seach. Couldn't find it at CPanel's site either, unless I missed it.
    You may or may not be able to set-up the ssl certificate (i.e. generate the csr and install the certificate) your self from within your cpanel control panel, that depends on what options hostgator has enabled in cpanel accounts. If you don't have access to the ssl options then they will need to help you one or both of those things.

  7. #7
    I just wanted to thank all that had useful posts. I finally got this up and running with very little problems. It works great now.

    And despite what folks think about using shared SSL, if you set up your own (for those that have many siites that require SSL) and you use a decent domain for it, you don't lose customers at all. My sales are the same as when I had a dedictated cert for each ecommerce store so far. Time will tell, though.

    When I say get a good domain, I mean a domain with "secure" in it or something else to that effect. Something that looks good to the eye. I hate using a host's shared SSL. Like host gator. even if it was not self issued with popups, the domain is websitewelcome. That's just silly for an SSL URL and may deter some people. But also remember that depending on what you sell and to whom, most people just don't look at URLs like those who are involved in business or web development or something like that. They just don't think of it like we do.

    My own shared SSL not only has NO security popups which is bad for ecommerce, but it is MUCH faster than any host's shared SSL. I highly recommend this if you need SSL for many of your own sites and only buy a dedicated cert for a particular site if you really can justify the cost.

    I also just want to say that so far, HostGator is OK. They answer most tickets pretty quickly. Sometimes their answers are too quick and not informative enough. it all depends who you get in the suport dept and when. Of course, I never have any really hard questions either. All in all, I would say that HostGator is a good DIY host. Meaning, if you do not require a lot of help from them, they can be great. I am glad to say that the server I am on (focus) is very fast so far. Much faster than my old host. That's always great! So far as I can see, if you want discount reseller hosting and you can do most everythig yourself without help then HostGator can be good. I guess your milage will vary, though.

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