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  1. #1
    Join Date
    Nov 2003
    Location
    USA
    Posts
    26

    Telephone number/complaint re: Wyith/Domain Avenue

    We have not been able to renew our service for days with Wyith/Domain Avenue as they had a problem with their payment gateway. And although we were communicating with them regarding a renewal, they abruptedly shut down our website/email service around 24 hours ago, which needless to say, is affecting our business. These guys are not replying to emails (and it's been over 6 hours since we have been sending them emails). Any idea how to catch them on the phone ... anyone have a number?

    Very,very frustrating ...

  2. #2
    Join Date
    Sep 2004
    Location
    Smade's Inn
    Posts
    1,021
    Technical Contact:
    Wyith Ltd - Labs/NOC-HK
    System Administrator (Whois Privacy and Spam Prevention by Whois Source)
    7th Fl., Goodview Ctr.
    No.4 Kamhong Street
    North Point
    ,00852
    HK
    Tel. +852.25121808
    Fax. +852.25120378



    You can try that number, but I'm not positive it is theirs. At least it gives you somewhere to start
    WHT is now used as the Universal Hosting Helpdesk.

  3. #3
    Join Date
    Nov 2003
    Location
    USA
    Posts
    26
    thanks. well, the phone call just directs you to emails ... and if u go through the 'reseller' channel, you need to input certain numbers. i think they are trying their best to minimize customer service ...

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