it has been more than 24 hours and none of their servers went up.
Last time someone told me through another forum that *probably* it was a payment issue with theplanet. Which is eventually much more problematic.
So, if ever this host goes up... then be wary about them... better yet stay away from them... i am transferring my clients to another server with i hope a better provider.
Unfortunately too, i am too far from theplanet to just call them overseas. if anyone could help me out then pls. do so... i hate to lose my clients especially when we are about to celebrate our first year in the business.
Unfortunately too, i am too far from theplanet to just call them overseas.
Around here we have some phone cards and it costs about 10 cents per minute to call the USA (VOIP technology I believe). Generally it's the ISPs that distribute them. Maybe you can find such a thing in your country.
That said, I doubt that ThePlanet will share with you information regarding one of their customers...
I tried to sign up with *********** on 6/23 and luckily they never sent a "welcome" email so I switched to a different host. I've asked repeatedly for my money back but no one has responded. It's only $5 so it could have been worse.
FYI if anyone is having troubles getting their Unit Hosting account cancelled, call Share It at 800 903 4152 for customer service (that's who they do their billing through). They graciously refunded my money and cancelled my monthly billing, because no one at Unit Hosting was answering my emails.