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Thread: Sagonet down

  1. #1

    Sagonet.com network down?

    Anybody have sagonet.com sites / servers that
    are down?

    If so, any info?

    I cannot access sagonet.com either - how about you?

  2. #2
    me too
    they are down

  3. #3
    down for me too!

  4. #4
    Join Date
    Jan 2005
    Posts
    2,203

    Exclamation Sagonet down

    My box at Sago datacenter is down, I can't even access their homepage. The hop after the Tampa Level3 times out. Could they be adding a new carrier?? Better not be Level3 screwing up again I hope this gets resolved soon.
    Last edited by HD Fanatic; 07-11-2005 at 04:16 AM.

  5. #5
    I've 2 servers, both down


    http://www.dnsstuff.com/tools/tracert.ch?ip=sagonet.com

    Tracert to sagonet.com
    Generated by www.DNSstuff.com at 08:13:13 GMT on 11 Jul 2005.
    Hop T1 T2 T3 Best Graph IP Hostname Dist TTL Ctry Time
    1 0 0 0 0.4 ms
    66.36.240.2 AS14361
    HOPONE-DCA c-vl102-d1.acc.dca2.hopone.net. 255 US Unknown: 852405d7
    2 0 0 0 0.4 ms [+0ms]
    66.36.224.242 AS0
    IANA-RSVD-0 ge5-0.core1.dca2.hopone.net. 0 miles [+0] 254 US Unix: 8:13:07.660
    3 1 1 1 1.2 ms [+0ms]
    66.36.224.189 AS0
    IANA-RSVD-0 unknown.hopone.net 0 miles [+0] 253 US Unix: 8:13:15.776
    4 1 1 1 1.3 ms [+0ms]
    4.68.121.161 AS3356
    Level3 ae-2-56.bbr2.washington1.level3.net. 0 miles [+0] 251 US Unix: 8:13:15.809
    5 45 78 72 32 ms [+30ms]
    209.247.11.198 AS3356
    Level3 as-0-0.mp2.tampa1.level3.net. 0 miles [+0] 250 US Unix: 8:13:15.901
    6 45 32 32 32 ms [+0ms]
    4.68.104.38 AS3356
    Level3 ge-1-2-52.car3.tampa1.level3.net. 0 miles [+0] 250 US Unix: 8:13:15.963
    7 * * * 99999 ms [+99999ms]
    [Unknown] [Unknown - Firewall did not respond] 0 miles [+0]
    8 * * * 99999 ms [+0ms]
    [Unknown] [Unknown - Firewall did not respond] 0 miles [+0]
    9 * * * 99999 ms [+0ms]
    [Unknown] [Unknown - Firewall did not respond] 0 miles [+0]
    10 * * * 99999 ms [+0ms]
    [Unknown] [Unknown - Firewall did not respond]
    [4 hops with no response:
    assuming we hit a firewall
    that blocks pings] 0 miles [+0]
    11
    12
    13
    14
    15

  6. #6
    Join Date
    Jan 2005
    Posts
    34
    same here. seems sago network down.

  7. #7
    Join Date
    Sep 2003
    Posts
    501
    Yup appears to die at one of their gateway routers on the level3 side at least

    1 1 ms 1 ms 1 ms 192.168.0.1
    2 8 ms 18 ms 7 ms 10.100.192.1
    3 9 ms 10 ms 9 ms atm6-0-961.tampflerl-rtr2.tampabay.rr.com [65.32
    .10.222]
    4 10 ms 9 ms 9 ms pos6-0-OC-192.tampflerl-rtr4.tampabay.rr.com [65
    .32.8.137]
    5 9 ms 10 ms 9 ms so-9-1.car2.Tampa1.Level3.net [4.79.174.1]
    6 10 ms 12 ms 9 ms ge-1-1-53.car3.Tampa1.Level3.net [4.68.104.70]
    7 8 ms 9 ms 9 ms 4.79.172.2
    8 * *

    but I am sure they are aware of it and working hard to fix it, they probably knew before any of us did :-)

  8. #8
    Join Date
    Jan 2005
    Posts
    2,203
    seems to be back up now, down for about 20 minutes

  9. #9
    Join Date
    Aug 2003
    Location
    PA
    Posts
    1,914
    it's actually up/down for my server there as well. the server itself is fine and has been semi responsive. seems like packloss just.

    -Justin

  10. #10
    Me too,

    I have one box there and it's down, just sent a support ticket and waiting for an answer.

    I'm new to sago, doesd it happen often ?

  11. #11
    Join Date
    Jan 2005
    Posts
    2,203
    back up now, down for about 20 minutes.

  12. #12
    our boxes were not down, but extremely slow on connection. about these 2 weeks, the connection is really up and down, very unstable, especially from foreign countries.

  13. #13
    Join Date
    Jul 2004
    Posts
    314
    Originally posted by kkikki
    our boxes were ... extremely slow on connection. about these 2 weeks, the connection is really up and down, very unstable, especially from foreign countries.
    I have the same problem
    at the moment my pings look like this:

    Reply from 207.150.***.***: bytes=32 time=65ms TTL=52
    Reply from 207.150.***.***: bytes=32 time=65ms TTL=52
    Request timed out.
    Reply from 207.150.***.***: bytes=32 time=66ms TTL=52
    Reply from 207.150.***.***: bytes=32 time=66ms TTL=52
    Reply from 207.150.***.***: bytes=32 time=66ms TTL=52
    Reply from 207.150.***.***: bytes=32 time=66ms TTL=52
    Reply from 207.150.***.***: bytes=32 time=65ms TTL=52
    Reply from 207.150.***.***: bytes=32 time=65ms TTL=52
    Reply from 207.150.***.***: bytes=32 time=65ms TTL=52
    Reply from 207.150.***.***: bytes=32 time=66ms TTL=52
    Reply from 207.150.***.***: bytes=32 time=66ms TTL=52
    Request timed out.
    Request timed out.
    Reply from 207.150.***.***: bytes=32 time=65ms TTL=52

  14. #14
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,710
    There appears to be some packet loss on the "gatekeeper".
    Code:
    |------------------------------------------------------------------------------------------|
    |                                      WinMTR statistics                                   |
    |                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
    |------------------------------------------------|------|------|------|------|------|------|
    |                             192.168.1.1 -    0 |   16 |   16 |    0 |    1 |   16 |    0 |
    |                                10.9.0.1 -    0 |   16 |   16 |    0 |    8 |   16 |    0 |
    |            dstswr2-vl2.rh.hcvlny.cv.net -    0 |   16 |   16 |    0 |    6 |   16 |   16 |
    |             r4-ge10-1.mhe.hcvlny.cv.net -    0 |   16 |   16 |    0 |    8 |   16 |    0 |
    |             r1-srp9-0.wan.hcvlny.cv.net -    0 |   15 |   15 |    0 |   10 |   31 |    0 |
    |            r2-srp5-0.in.nycmnyzr.cv.net -    0 |   15 |   15 |    0 |   13 |   31 |   15 |
    |                nycmny1wce1-gige.wcg.net -    0 |   15 |   15 |    0 |   11 |   32 |    0 |
    |              nycmny2wcx2-pos4-0.wcg.net -    0 |   15 |   15 |    0 |   10 |   16 |    0 |
    |        hrndva1wcx2-pos1-0-oc192.wcg.net -    0 |   15 |   15 |   15 |   67 |  234 |   15 |
    |        hrndva1wcx3-pos4-0-oc192.wcg.net -    0 |   15 |   15 |   15 |   68 |  219 |   16 |
    |        drvlga1wcx2-pos3-0-oc192.wcg.net -    0 |   15 |   15 |   15 |   29 |   47 |   15 |
    |         tempfl1wcx2-pos5-0-oc48.wcg.net -    0 |   15 |   15 |   31 |   38 |   47 |   47 |
    |                            65.77.96.150 -    0 |   15 |   15 |   31 |   40 |   47 |   31 |
    |              gatekeeper.noc.sagonet.net -   14 |   15 |   13 |   31 |   42 |   62 |   32 |
    |                     unknown.sagonet.net -   14 |   15 |   13 |   31 |   44 |   78 |   31 |
    |________________________________________________|______|______|______|______|______|______|
    -GSV

  15. #15
    I believe they had a 800mbit DDOS targeted at their corporate server, as well as a few other nasties.

  16. #16
    Looks like they are down *again* right now...

    Anybody else?

  17. #17
    Join Date
    Jan 2005
    Posts
    2,203
    I could access my box. Sago should add more upstream providers or carriers. They depend on Level3 too much. What if that goes down?

  18. #18
    Originally posted by gold777
    Looks like they are down *again* right now...

    Anybody else?
    Yep. They are down form here too

    1 zinc-FE-3-11.cac.washington.edu (140.142.3.33) 0 ms 0 ms 0 ms
    2 uwbr1-ge2-2.cac.washington.edu (140.142.155.23) 1 ms 1 ms 1 ms
    3 cnsp1-ads-ge-0-0-0-0.pnw-gigapop.net (209.124.176.10) 0 ms 1 ms 0 ms
    4 unknown.Level3.net (209.247.84.37) 1 ms 32 ms 1 ms
    5 so-7-0-0.mp2.Seattle1.Level3.net (64.159.1.165) 2 ms 7 ms 1 ms
    6 as-0-0.mp1.Tampa1.Level3.net (209.247.11.197) 63 ms as-2-0.mp2.Tampa1.Level3.net (64.159.3.218) 63 ms 63 ms
    7 ge-1-1-51.car3.Tampa1.Level3.net (4.68.104.6) 63 ms ge-1-2-56.car3.Tampa1.Level3.net (4.68.104.166) 63 ms ge-1-1-53.car3.Tampa1.Level3.net (4.68.104.70) 63 ms
    8 4.79.144.2 (4.79.144.2) 63 ms 63 ms 63 ms
    9 * * *
    Last edited by Xzyte; 07-11-2005 at 07:31 PM.

  19. #19
    i can get mail for my server, but http seems to timeout....

  20. #20
    Would be nice to see some response from Sago here. Just to know what is happening the last couple of days.

    Code:
    Searching for sagonet.com A record at j.root-servers.net Got referral to B.GTLD-SERVERS.NET. [took 194 ms]
    Searching for sagonet.com A record at B.GTLD-SERVERS.NET. Got referral to ns1.sagonet.com. [took 221 ms]
    Searching for sagonet.com A record at ns1.sagonet.com. Timed out.  Trying again.
    Searching for sagonet.com A record at ns1.sagonet.com. Timed out.  Trying again.
    Searching for sagonet.com A record at ns2.sagonet.com. Timed out.  Trying again.
    Searching for sagonet.com A record at ns1.sagonet.com. Timed out.  Trying again.
    Searching for sagonet.com A record at ns1.sagonet.com. Timed out.  Trying again.
    Searching for sagonet.com A record at ns2.sagonet.com. Timed out.  Trying again.
    
    
    Sorry, I could not continue.
    Last edited by Xzyte; 07-11-2005 at 07:44 PM.

  21. #21
    Back up again . Let's hope it will last

  22. #22
    Join Date
    Oct 2003
    Posts
    177

    AllManaged/Sago Networks down?

    Forgive me if there is a thread on the subject - I saw something in the ded. server forum but nothing here.

    I have a reseller acc't with AllManaged and at around 6:30 PM EST the server seemingly went down. I couldn't access WHM or anything. It came back after a little while (an hour?) and I stepped out for a couple hours...now here it is 10:30 and it's down again. It looks like allmanaged.com and sagonet.com is down too.

    Any idea what is going on?

  23. #23
    Join Date
    Oct 2003
    Posts
    177
    Seems to be OK now. Support says there was a network problem earlier that is now cleared up.

  24. #24
    Originally posted by ANewDay
    I could access my box. Sago should add more upstream providers or carriers. They depend on Level3 too much. What if that goes down?
    That is no longer true since they added Wiltel a few months back.

  25. #25
    Join Date
    Jan 2005
    Posts
    2,203
    But Wiltel sucks and it was affected by the hurricane... They said that Savvis will be added soon when they finish the buildout.

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