-small company description
-hosting plans, with links with hosting plan details and comparative tables
-support links, support links, support links...
-the user must know in 5 seconds what is the site for.....
For content, I would love to see your plans, they don't stand out all to well. If you're going to put them on the front page at all, you should make them more attractive/attention grabbing. I feel the design is to compact.
I realise this may seem unrelated due to the nature - You asked for content I'm giving you design comments, but your design seems too ... 'small'. I'm not here to offend, discredit the author(or authors? I'm unsure) or anything like that.
I have less than 20/20 eye sight, so it forces me to increase the font size, which is fine, I have no problem with that. What would force me to then leave, rather than stay and view your services, is the fact your design isn't flexible to cater for my client-side change.
The design its self is quite nice, I just feel it's poorly engineered from a client-side stand point. Text in images is not a good idea, especially when served so small.
I don't think there's much wrong with the content itself, however updating, changing the layout itself (not the design) about may help, and keep things fresh.
Another 'problem' may be the fact it looks like 70 other web hosts out there. Now, I know this isn't a template, I know this website isn't on any other domain space (As far as I'm aware), but the style ... It's a dime a dozen. I can't blame you or anyone else for liking it, hell it's a nice style to use, but I don't feel it's unique enough either to define your company.
If you take a look at ******'s front page, you will notice that every new day, they have a new special offer that really attracts the users. Maybe you can do something similar and/or place your featured package, etc..
Hope this helps
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That is a fantastic review! We are just looking to make updates to make our website user-friendly for everyone (apparently that is not possible unless we use all text.)
I'm glad this didn't knock you back, you take criticism well! It is possible, you just have to bare in mind what you want users to be able to read, and what not. when using graphic text, ask your developer to make it a little larger maybe?