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  1. #1
    Join Date
    Apr 2004
    Location
    USA
    Posts
    445

    All my TP boxes went down

    Gnax and Burst seem fine, so must be a network issue. All my boxes at the Planet seem to have disappeared about 15 minutes ago, ip range 216.66.12.*

    Someone please tell me I'm not alone

    Still waiting on a reply to my urgent ticket.

  2. #2
    Join Date
    Nov 2003
    Location
    Canada
    Posts
    42
    216.66.12.x is HE.net, not TP... I would guess that you're with TMS or a reseller (or someone else with HE.net @ TP)

    Your server might be physically in a TP datacenter but not on TP bandwidth

  3. #3
    HE.net, that is correct. Take a look ar this thread.

  4. #4
    Join Date
    Aug 2002
    Location
    Downers Grove, IL
    Posts
    304
    I just called TP and they said there was an issue at DC2 (my servers at DC4 are fine) and the tech said something about a Fiber line being down. He had no ETA as of yet.

  5. #5
    Join Date
    Apr 2004
    Location
    USA
    Posts
    445
    Mine came back up. They were down about 2 hours

  6. #6
    Join Date
    Aug 2002
    Location
    Downers Grove, IL
    Posts
    304
    TP's DC2 is back up again. Rejoice!

  7. #7
    Join Date
    Oct 2002
    Posts
    106
    My TP servers are down again...

  8. #8
    Yes one of our server is down again too.

    Location: BL66
    Connection: SWITCH: 'bl66-CAT2950T-24-1' PORT: 'FastEthernet0/7'

    Anybody else on the same switch facing this issue?

  9. #9
    Join Date
    Nov 2003
    Location
    New York
    Posts
    175
    They are going up and down. It is not a server issue as I first thought. It appears to be in the network somewhere.

    Mine are down right now....

    Regards,
    Phil

  10. #10
    Seems like it is affecting servers on the CAR2-4.DLLSTX2 router! No reply from the planet to my ticket till now.

    Anybody who is able to get in touch with them on this issue?

  11. #11
    Join Date
    Oct 2001
    Posts
    75
    Mine on SWITCH: 'at66-cat2950t-24-1' is also down. I thought it is a server issue and submitted a reboot request, but they have not taken any action on it.

    Now, I think is a network issue. Hope it would be solved soon.

    Regards
    UKA

  12. #12
    Join Date
    Aug 2002
    Location
    Downers Grove, IL
    Posts
    304
    My 2 servers in DLLSTX2 keep going up and down.

  13. #13
    Seems like no body is there to answer tickets, and this certainly is not a good sign.

  14. #14
    Join Date
    Mar 2002
    Location
    Poland
    Posts
    83
    We have 3 servers and one of them is also down at the moment (was going down and up several times today).

  15. #15
    Join Date
    Jul 2002
    Posts
    66

    theplanet - CAR2-4.DLLSTX2

    Hi,

    Anyone know if theplanet is having troble with CAR2-4.DLLSTX2 tonight?

    Thanks

  16. #16
    Join Date
    Mar 2004
    Location
    Kuala Lumpur
    Posts
    148
    http://forums.servermatrix.com/viewtopic.php?t=15851

    One of my servers is inaccessible still.

  17. #17
    Join Date
    Jul 2002
    Posts
    66
    Thanks for the update neutro

  18. #18
    Join Date
    Aug 2003
    Location
    West coast of Canada
    Posts
    40
    Yeah, its been up and down all night... It just came back up again but who knows how long that will last.

  19. #19
    Join Date
    Mar 2002
    Location
    Poland
    Posts
    83
    Still down. I got following answer to my ticket:

    I apologize for the inconvenience. However your machine is experiencing some of our current network issues. Our technicians are currently working to resolve this. Once the issue is resolved we will check to ensure your server is online.

  20. #20
    The same message was sent to us too, but no details and no ETA.

  21. #21
    Join Date
    Oct 2004
    Location
    Niagara Falls, Ontario
    Posts
    57

    ughhh

    My server was down so I trace-routed it, and I guess im lucky enough to have a server connected to that... =(

    10 70 ms 71 ms 69 ms so-5-1-0.cr2.dfw2.us.above.net [64.125.29.5]
    11 71 ms 72 ms 88 ms 216.200.6.237.theplanet.com [216.200.6.237]
    12 70 ms 70 ms 72 ms dist-vlan32.dsr3-1.dllstx3.theplanet.com [70.85.
    127.61]
    13 71 ms 70 ms 70 ms dist-vlan21.dsr1-1.dllstx2.theplanet.com [70.85.
    127.67]
    14 81 ms 74 ms 72 ms car2-4-v2.dllstx2.theplanet.com [12.96.160.52]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.




    ughhhhhhhhhhhh

  22. #22
    I have a server on that too..
    It has been hours of UP and DOWN..
    We need a stabilizer pill for the router

  23. #23
    Join Date
    Mar 2002
    Location
    Poland
    Posts
    83
    down for few hours and still counting...

  24. #24
    Mine is back up now

  25. #25
    Join Date
    Mar 2002
    Location
    Poland
    Posts
    83
    It looks like they finally resolved it.

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