I know this is prolly a weird post but I have no idea what to do at this point. XeoComm charged my credit card thru World Pay for a annual agreement made last year with Pyroshells. We all know Pyroshells is no longer in business and the annual agreement should be null and void. If it was just $5 or so I could careless but it was $40! World Pay said they wouldn't refund my money that I would have to contact XeoComm to get my refund. Well the website is down and I have emailed them etc with no avail. So if anyone knows how I could get in contact with Shay or whom ever is in charge these days of XeoComm I would be totally grateful.
Xeocomm went bust after the scandal with peer1. Search the colocation forum re machines stolen. I lost $90USD from the xeocomm fiasco. Im afraid your money is gone, contact your CC provider and inform them of the fraudulent charge. Thats the best you can do. Otherwise you can always try and go to his house and get the money back ;P
Shay Bekman aka portal has left the boards about 6 weeks ago after the mentioned scandal. He just got back, and made a statement of it. You can reach him either by PM or can check out his "come-back" thread here: http://www.webhostingtalk.com/showth...hreadid=413836
Stacey, its pretty simple. Get your credit card, look on the back.. phone the credit company and tell them that worldpay made a fraudulent charge on your card. You will have your money back within 15 days of them starting the process.
This is the only way.
Originally posted by SpriteyStace Yeah we did that after the money was taken out of our acount. and WoldPay said they was not responsible for the refund that we had to get it from Portal.
Originally posted by skaton Thanx for your Help. only i need a refund then from portal now xeocomm is down
If you search for similar previous requests, you'll see that other people have had the same problem, and didn't seem to make a lot of headway in most cases. I'd contact your issuing bank and file a dispute/chargeback given the situation.
Chargebacks are only valid and effective when the issuing bank can "get the money back" in most cases; Thus if Shay disappears completely, you may find yourself in a position where even your issuing bank is powerless to help you recover the money. Given that, I wouldn't waste any time disputing the transaction, especially since it appears that Shay is well on his way to "disappearing" at this point.