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07-07-2005, 10:51 PM #1Retired Moderator
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How to get back payment from runaway client
I have a client from Vietnam , who ran away transferring his domains out and his data to another dedicated server and never paid his bills, always promising that he is a devoted Christian and will not lie. I trusted him and is now left holding 6 months of dedicated payment outstanding + domain fees.
Lucky for me their licensed MS SQL retail box and license with me. Problem is they did paid this in full, so officially this belongs to them.
I think there is a way of applying to the courts to auction off this license anyone know the procedure? Or can I just take the license for myself?
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07-07-2005, 11:11 PM #2Web Hosting Master
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In future never trust anybody - all of this promises it's not more then BS. We suspend all accounts with past due over 7 days and charge $100 re-connection fee for dedicated servers.
I hope you learn your lesson - you cannot collect anything even in USA - court costs going to be in $1000's, it's not worthy to even go this way.
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07-07-2005, 11:17 PM #3Retired Moderator
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When someone talks about God and goes to chruch regularly and sounds pious, sometimes it is hard to cut him off just like that. Yeap I learn my lesson. Really hope I remember this lesson.
One issue however, what to do with that retail version of MS SQL 2000? Return to them?
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07-07-2005, 11:20 PM #4Temporarily Suspended
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Keep the MSSQL as your payment and turn around and sell it. What is he going to do. Come from Vietnam to sue you over it.
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07-07-2005, 11:44 PM #5Retired Moderator
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Come from Vietnam and sue me, I am ok with it, but Vietnam a lot of AK47s .......
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07-08-2005, 01:32 AM #6Junior Guru Wannabe
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Originally posted by boonchuan
Come from Vietnam and sue me, I am ok with it, but Vietnam a lot of AK47s .......█ David
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07-08-2005, 02:04 AM #7Retired Moderator
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yeah, keep the license under the circumstances.
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07-08-2005, 03:08 AM #8Web Hosting Master
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I wouldn't let God himself use a dedicated server for 6 months without paying for it, the due date comes and you no pay, you can get a few weeks grace if I feel like you're up and up but even the best sob story ain't gonna get you 6 months without paying
Gary Harris - the artist formerly known as Dixiesys
resident grumpy redneck
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07-08-2005, 03:43 AM #9Disabled
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Originally posted by boonchuan
When someone talks about God and goes to chruch regularly and sounds pious, sometimes it is hard to cut him off just like that. Yeap I learn my lesson. Really hope I remember this lesson.
One issue however, what to do with that retail version of MS SQL 2000? Return to them?
Just for an example;
A chain smoker ask the priest of church- father "May I smoke during prayer?"
Priest said, 'No', "What you’re talking about" I wonder, "how you thought to smoke in the church during prayer?"
After few moment, he ask again the priest after changing the sentence, "father May I pray during smoking?"
Priest; oh yes! "Why not?"
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07-08-2005, 09:04 AM #10Texan at Heart
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Keep the License and just send him an email saying that you are holding onto the license as payment and you consider the bill paid in full (what costs more the server or the SQL)? You might get his attention if you owe him money
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07-08-2005, 11:21 AM #11Retired Moderator
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Hmm... I'm not sure about the legal side of it, but it really sounds strange to give him that license considering he has such a long (and significant) overdue payment for other services you've rendered.
I say he's doing what he's doing because he thinks there's no way you're going to go after him in Vietnam, which makes me pretty certain he won't came after you either.
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07-08-2005, 06:19 PM #12Backup Guru
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Keep the license if he doesn't pay. Write him a letter giving him a certain amount of time to pay his bill, and if he doesn't, just sell it. If you make a profit off of it, just send him a check for the remainder.
Scott Burns, President
BQ Internet Corporation
Remote Rsync and FTP backup solutions
*** http://www.bqbackup.com/ ***
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07-08-2005, 06:20 PM #13Backup Guru
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Re: How to get back payment from runaway client
Originally posted by boonchuan
... always promising that he is a devoted Christian and will not lie. I trusted him and is now left holding 6 months of dedicated payment outstanding + domain fees.
Business is business. If someone doesn't pay the bill, give them a reasonable grace period, and that's it.Scott Burns, President
BQ Internet Corporation
Remote Rsync and FTP backup solutions
*** http://www.bqbackup.com/ ***
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07-08-2005, 07:06 PM #14Retired Moderator
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No next time, really dun have budget for fraudsters : (, I think I will follow ldcdc advice, sell it and refund him whatever left over.
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07-08-2005, 07:44 PM #15Junior Guru Wannabe
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Originally posted by boonchuan
No next time, really dun have budget for fraudsters : (, I think I will follow ldcdc advice, sell it and refund him whatever left over.
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07-08-2005, 07:56 PM #16Retired Moderator
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A MS SQL 2000 retail pack is about US$1500 new, I think should be able to fetch US$1000, there is a bit of extra money left over.
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07-08-2005, 08:07 PM #17Retired Moderator
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the guy might figure it's an even trade (what he owes ~~ what you have)
Last edited by CD Burnt; 07-08-2005 at 08:15 PM.
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07-08-2005, 08:13 PM #18Junior Guru Wannabe
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Originally posted by CD Burnt
seems pretty simple.
sell it. if he wants any of the proceeds, he needs to pay his old bill first, in full.
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07-08-2005, 08:19 PM #19Retired Moderator
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That's the funny part, the VN guys was thinking that MS SQL can never be worth that sort of money, to them they can't seem to understand that a software can be worth far more than what a CD would cost!
Originally posted by CD Burnt
the guy might figure it's an even trade (what he owes ~~ what you have)
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07-08-2005, 08:20 PM #20Retired Moderator
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07-08-2005, 08:27 PM #21Web Hosting Master
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Greetings boonchuan:
I am sorry to hear your experience.
Unfortunately, in today’s world it is far too easy to state one is a devout _________ (fill in the blank).
Last year we were approached by an organization that claimed to be a church in England but they wanted to pay with money from Nigeria.
Red flags went up all over the place just because valid businesses in Nigeria can be hard to deal with for payment; the ones we’ve dealt with in the past required invoices on letterhead, and there was a lot of paperwork.
In any event, they did turn out to be a real church; and a real non-for-profit.
But, not everyone whose approached us over the years (we discount non profits) told the truth.
And for those of us who worship and love Jesus, the Messiah, it is a slap in the face when another claims to be a Christian but does not live up to being a Christian.
That stated, I do recommend doing what we put into practice in late 1998; and that is a written policy on handling accounts past due that is enforced without respect of person.
We did that after we gave a NY company three months of breaks on an extremely high end managed dedicated server where our costs to the data center (we rented servers back then) was $9,000. They fled, and two separate collection agencies got zero from them.
Now, our policy is that on the day the invoice is due, a telephone call goes out along with an email. If no payment is received within three days, a letter goes out with a copy of the invoice. Come day ten, the account is suspended if shared, cancelled if dedicated, possessed if co-located (though we’ve been blessed never to have gone through this one), etc.
Thank you.
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07-08-2005, 08:40 PM #22Retired Moderator
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Agree, policies need to be uniformly applied, still trying to tidy up the mess we have had after years of being liberal. But we are tightening up.
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07-10-2005, 11:04 AM #23WHT Addict
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Re: How to get back payment from runaway client
Originally posted by boonchuan
I have a client from Vietnam , who ran away transferring his domains out and his data to another dedicated server and never paid his bills, always promising that he is a devoted Christian and will not lie. I trusted him and is now left holding 6 months of dedicated payment outstanding + domain fees.
Lucky for me their licensed MS SQL retail box and license with me. Problem is they did paid this in full, so officially this belongs to them.
I think there is a way of applying to the courts to auction off this license anyone know the procedure? Or can I just take the license for myself?
-
07-10-2005, 03:03 PM #24Disabled
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Re: How to get back payment from runaway client
Originally posted by boonchuan
I have a client from Vietnam , who ran away transferring his domains out and his data to another dedicated server and never paid his bills, always promising that he is a devoted Christian and will not lie. I trusted him and is now left holding 6 months of dedicated payment outstanding + domain fees.
Lucky for me their licensed MS SQL retail box and license with me. Problem is they did paid this in full, so officially this belongs to them.
I think there is a way of applying to the courts to auction off this license anyone know the procedure? Or can I just take the license for myself?
take it as a loss, and not do it again
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07-12-2005, 12:55 AM #25Junior Guru
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Are you sure the credit card or paypal account is not stolen? Most likely, you will also be faced with chargeback fee for processing a stolen CC.
I have entire Vietnam and few other scammer heavens on my firewalls **** list due to excessive fraud activity.
NEVER TRUST ANYONE