i am a reseller user (gazzin.com) but my domains hacked twice.
at first, all my domains hacked 3 weeks ago.
i changed my all password, i also change my operating system (now my operating system is windows server 2003)
my reseller control panel password length is about 20 characters. it impossible to find it but today same person hacked my all domains. he doesn't delete anything. he also upload default.htm, default.asp, index.asp and index.htm. all of them content's is same which is : http://img181.imageshack.us/img181/5418/hack9zb.jpg
as a result, I think this hacker find a bug in hosting and he hacks my domains for this bug. so i want to reliable and secure server
please help me otherwise i will become mad (
Dixiy.com - Professional Web Hosting Provider since 2002 AutoCreation.net - Automation Solution for cPanel Hosting! + Illegal File Scanner WHDir.net - Your complete Web Hosting Directory with Hosting/Server Tutorials
I doubt they are getting in via your ftp user/pass combination.. so you're quite safe there. You should have your provider put some security in place on the server. They can start with locking down unused ports, and getting some good AntiVirus and Intrusion protection.
Make sure they scan for in memory threats because this is how most providers get caught out by trojans and other malicious attacks.
Securing things like ASP and PHP would be a given on any server but it may be worth them checking the app logs just to be sure nobody on the server is actually causing your problem.