I want to express how sincere site5ís support engineers are. Last
night, after reading a forum post about how vulnerable my outdated phpbb
was, I decided to update it to the newest version. Iíve always had
problems with updating web software and this time was no different. The first
attempt, I manually updated my board, but something messed up and I
couldnít log in with different templates, I effectively blocked out my
admin access as well as others. Going into panic mode, I emailed tech
support at site5 and Beau helped me restore my DB as well as my directory.
Then fast forward about an hour. I was poking around and found that I
could automatically update using fantasico. So I clicked update and got
the successful confirmation message. But alas, I got blocked out from
my admin access. I am very bad at updating web software. So I sent an
email at night with my details again, but it was late at night already
(about midnight) and I had to get up early for work (6AM). So I sent an
email to tech support and asked for them to restore my DB and dir. When I woke up, Vince replied back and was
able to solve my problem and now I have an updated board.
Iím happy that site5 was able to respond to all my queries within 15
mins! Excellent work, if I wasnít for them, I would have had to start my
board from scratch (like I did last time, not knowing how to backup).
Note: the reason why it looks so crappy is because I typed the above at work and attached it as a text file with word wrap so the formatting got messed up. Oops!
Originally posted by Intech Site is nice, the only problem is that text on the logo... it does clash and make it look rather tacky, then again that may just be my thoughts.
no, i totally agree. my gf told me it looks ugly, but i just wanted to put it in there to see how the sunflowers look like. but apart from that, hows the navigation? some friends have told me that there are too many menus? is that true?