Results 1 to 3 of 3
  1. #1

    ModernBill - Refund Rejected?


    I was trying to issue a refund within
    ModernBill (I use as the
    gateway), and got a "Refund Rejected"
    notice. I've processed other refunds with
    no problem.

    Anybody know why this could be the case?


  2. #2
    This could be problem with your modernbill or There is no way to troubleshoot as will not help even if its on their end and there are no logs of modernbill on the server.

    You should manually refund payment from and make necessary changes in your modernbill.

  3. #3
    Join Date
    Feb 2005
    If it is a credit card there could be a problem with the persons account or something. That is something that I have encountered before.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts