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  1. #1
    Join Date
    Dec 2004
    Location
    United Kingdom
    Posts
    1,758

    Another email scam.

    From : MSN Billing Department <Billing@Msn.com>
    Reply-To : <Billing@Msn.com>
    Sent : 03 July 2005 15:53:40
    Subject : Limited Account Access

    Dear MSN Network Customer,

    MSN Network is constantly working to ensure security by regularly
    screening the accounts in our system. We have recently reviewed your
    account, and we found that your billing information has changed during the
    last 48 hours, but we were unable to verify them. Until we can collect this
    information, your access to sensitive account features will be limited.
    We apologize for the inconvenience, and we would like to restore your access
    as soon as possible.

    To restore full access to your account, please print the
    attached document after filling it with the requested information listed
    on the document. Just save the file, fill the form on the document
    with the requested information listed below, print the document, then
    fax it to us at (800) 524-7710. After the documentation is recieved you
    will be notified by email, and your account access will be fully restored.

    Requested information:
    - Your Name on Card
    - Card Number
    - Expiration Date
    - Card Verification Number (3 digits for VISA & MASTERCARD) (4 digits for AMEX)
    found on back of credit card
    - Address
    - City
    - State/Province/Region
    - Postal/Zip Code
    - Country
    - Phone Number

    Should you not fax the documentation for an extended period of time, it
    may result in eventual account closure.

    Thank you for your prompt attention to this matter and for your cooperation.

    Sincerely,

    MSN Network Billing Department

    ------------------------------------------------------------------
    Please do not reply to this e-mail. Mail sent to this address
    cannot be answered. Once we receive your fax your account will be
    fully restored and an email will be sent to you to notify you.
    ------------------------------------------------------------------

    From : MSN Billing Department <Billing@Msn.com>
    So they can fake addreses now can they?

  2. #2
    Join Date
    Jul 2004
    Location
    Scotland, UK
    Posts
    81
    I can see a lot of people taking that for a legit email. And why not? As you said, the email address has been faked and its fairly well written. Hopefully people will realise that its unusual for msn to ask for a fax. Either way, there will be some out there that don't want to risk loosing "access to sensitive account features".
    Scott - My Spiel

  3. #3
    Join Date
    Oct 2002
    Posts
    5,178
    According to at least one other message board (which seems to be down right now) the phishers are sending the exact same email to Eart***** customers. Having the faxes sent is scary since it's a new type of phising some people might fall for. Most people are finally recognizing they shouldn't click a link to a bad site. But how would a newbie tell a legit fax request apart from a fake one?

    I'm a little surprised they were able to obtain a 1-800 number. It seems like most newer toll-free numbers are 1-866 or a different prefix.
    If you have to operate your company behind the scenes or under a fake name, maybe it's time to leave the industry and start something fresh.

  4. #4
    Get a decent client that displays the whole header e-mail info, which means you can tell its not come from microsoft.

  5. #5
    Join Date
    Feb 2003
    Location
    Connecticut
    Posts
    5,460
    BSD2, how many people do you think can understand a full header?

    When it comes to PCs, a lot of people's intelligence drop a level or two. (IE, if it were in a book they could understand it, but because it's digital, they refuse to)

  6. #6
    Join Date
    Dec 2004
    Location
    United Kingdom
    Posts
    1,758
    Originally posted by BSD2
    Get a decent client that displays the whole header e-mail info, which means you can tell its not come from microsoft.
    I figured it out instantly but could fool some folk.

  7. #7
    Join Date
    Aug 2002
    Posts
    1,596
    I don't always open up those type of mail. What I would have done was to call MSN up to tell them that I have gotten an e-mail from them. I would have went to the msn website to find the msn support number and call them.

  8. #8
    Join Date
    Dec 2004
    Location
    United Kingdom
    Posts
    1,758
    I just ignore them too, This one caught the eye with the address, I wonder whats next for theses scammers?

  9. #9
    Join Date
    Dec 2002
    Location
    chica go go
    Posts
    11,876
    My dad got one of those a few weeks ago. Thank god i was around to tell him that it was a scam.

  10. #10
    Join Date
    May 2004
    Location
    US of A
    Posts
    430
    I got one of those but through Google and Gmail. I didn't know if it was legit at first so I made a screenshot and asked fellow WHTers.

    Thanks for all the help.

    Does anyone know how do those phishers can fake emails like that?

  11. #11
    Join Date
    Jun 2004
    Location
    Boise, ID U.S.A.
    Posts
    3,499
    One might think that with an 800 fax number the FBI would have someplace to raid. Maybe they would except the scammers will be long gone by the time this comes to the top of the pile of missed opportunities to investigate.

  12. #12
    Join Date
    Dec 2002
    Location
    chica go go
    Posts
    11,876
    Does anyone know how do those phishers can fake emails like that?
    The email "From:" field is extremely easy to spoof. You should setup an SPF Record to avoid having your address spoofed.

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