Eddy, Getting the billing information updated all straight forward, and have let accounts know etc.
My concern, and reason for orginal post, was how the details were changed in first place. If it happens again next month - and they disconnect in five days as promised in email- I will be on a beach somewhere blissfully unaware that my servers are disconnected.
Have asked Planet to forward me time, date,ip of person who submitted request; however highly unlikely account compromised from my end - any changes done through orbit are emailed to me etc. Without going into detail, the wording of name changes strongly suggest an internal database update gone wrong- if so, unlikely I am only one with 'updated' card/ billing info.
Given 4th July approaching, someone in US might get affected by above much sooner; hence my suggestion that planet people should check their details .
TP/SM said that they were having some problems internally and that some customers got a card declined. They seem to have fixed them and most affected customers appear to have been charged correctly now.
Doesn't instill too much confidence in their billing department, but at least they were on top of it pretty quickly.