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Thread: Livehelp desk?

  1. #1

    Livehelp desk?

    i have seen so many companies claiming that they have 24/7/365 support and many of them put a "Live Helpdesk" on their website. However, the majority of them are always offline. Wondering what's the point of the Helpdesk if they are not staff.
    Taiwan independence!!!
    Go Sydney Swans!!!

  2. #2
    Join Date
    Oct 2003

    Not all of them offer 24/7 live help, they may offer different hours via their livechat and other hours via their helpdesk.

    The same way different hours via phone, office, etc. simple enough.
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