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06-29-2005, 11:52 AM #1Web Hosting Master
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ThePlanet - Fee to terminate without enough advance notice?
I heard that they charge you if you don't give early notice before you cancel. Is this true? if so how many weeks before?
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06-29-2005, 11:53 AM #2Web Hosting Master
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Worth checking their TOS to see what it says
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06-29-2005, 11:53 AM #3Retired Moderator
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Re: ThePlanet - Fee to terminate without enough advance notice?
Originally posted by vibesolutions
I heard that they charge you if you don't give early notice before you cancel. Is this true? if so how many weeks before?
The Planet requires a 7 day notice (7 days before your next billing cycle).
SiriusI support the Human Rights Campaign!
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06-29-2005, 11:54 AM #4Web Hosting Master
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I don't believe they charge a "fee" - but they won't refund your monthly cost (and they'll bill you the additional month).
Read the TOS!
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06-29-2005, 12:00 PM #5Web Hosting Master
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i meant the monthly cost if not notified early enough
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06-29-2005, 12:01 PM #6Web Hosting Master
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Yes, in that case they would keep that.
Read the TOS thoroughly!
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06-29-2005, 12:26 PM #7Web Hosting Master
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If you do not cancel 7 days prior to your billing date, you will be charged for the full month.
Service Cancellations must be submitted using the cancellation form inside Orbit (https://orbit.theplanet.com) at least 7 days before your next monthly billing cycle.
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06-29-2005, 07:11 PM #8WHT Addict
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of course if you have paypal you could always cancel your subscription......but better to give them notice i guess
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06-29-2005, 07:27 PM #9Invented the Internet
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Not paying doesn't alleviate your obligation, under contract, to pay.
In other words...you can't just cancel your paypal subscription and say "Whew. I don't owe them anymore money now!"
--Tina||| 99.999% Uptime SLA!!!
Plenty of space and bandwidth to fit your needs!
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06-29-2005, 07:34 PM #10WHT Addict
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no but i was under the obligation that hen you cancel the paypal subscription they would cancel your account at least thats what my hosts did but i guess it doesnt work that way.
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06-29-2005, 07:36 PM #11Invented the Internet
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Yes, generally when you don't pay for services...you stop receiving the services. That doesn't mean you don't still owe for those services.
Do you really think that a host would just keep on giving you free hosting indefinitely...just because you didn't formally say "Cancel this account"?
--Tina||| 99.999% Uptime SLA!!!
Plenty of space and bandwidth to fit your needs!
www.AEIandYou.com - - (WP Friendly - Premium Reseller Hosting and Cheap Dedicated Servers)
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06-29-2005, 07:39 PM #12WHT Addict
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well at least i learnt something new today....thnx