Versus the two products the thread was started by, WHMAutopilot is probably better than both. However, Lpanel would be your best solution between Lpanel and ModernBill. Neither of their support is good, but Lpanel is quicker and easier to setup, and has a nice interface.
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The Lpanel support is hands down pretty bad. I'm very happy now that we've moved to ubersmith. Modernbill is very feature packed if you need it and their community support is good. But again, I like ubersmith.
Modernbill is not even able to support live chat - support has been horrible and due to this I am looking at Lpanel as a new possibility - They seem to have all the right logic and features as 2host mentioned.
Originally posted by biscutgut Modernbill is not even able to support live chat - support has been horrible and due to this I am looking at Lpanel as a new possibility - They seem to have all the right logic and features as 2host mentioned.
lPanel support is worse.
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I would have to say Modernbill. Lpanel is too buggy. I've personally spoke with the Modernbill programmers (they are located only 30 minutes down the road) and they know their code. Not only is it packed with features, but they are truly open to customer input for improving the product. Yes, Modernbill is confusing because it has so many features, but it's a better product. I don't use either of them, as I'm a fan of Clientexec, but once Modernbill releases their new Core API, I'm switching.
Plus to Lpanel: Easy to install, good interface, easy to learn and use. Downside: Very buggy. Database easily becomes corrupt with software upgrades.
Just my two cents.
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ModernBill can be a big step for your company, and support is not always the best... But overall, from a business perspective, it works splendidly.
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I cant understand why people usually complain about ModernBill's support. I always get a response within 24 hours (except on the weekends). I consider that to be very good for a software company. Usually software providers take days to respond.
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