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  1. #1
    Join Date
    Aug 2004
    Location
    London
    Posts
    887

    Ezzi - London link slow

    I'm only just getting 150KB/s from my server in Ezzi to London, UK.

    Why have the links suddenly got so slow to Europe?
    ...loading

  2. #2
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,710
    Did you contact EZZI?

    Thanks,
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  3. #3
    Join Date
    Jan 2004
    Location
    North Yorkshire, UK
    Posts
    4,164
    AFAIK, Ezzi do not have any London peering, so it'll be a problem with a transit provider you're going trough.

    Can you post us a traceroute.

    If I remember rightly, Ezzi have dropped NAC, so your London traffic will be taking a different route.

    Dan
    █ Dan Kitchen | Technical Director | Razorblue
    █ ddi: (+44) (0)1748 900 680 | e: dkitchen@razorblue.com
    █ UK Intensive Managed Hosting, Clusters and Colocation.
    █ HP Servers, Cisco/Juniper Powered BGP Network (AS15692).

  4. #4
    Join Date
    Aug 2004
    Location
    London
    Posts
    887
    Nope. I'm just wondering if everyone is experiencing this aswell?

    I've noticed a deterioration of service quality over the last few months and am possibly thinking of moving provider.
    ...loading

  5. #5
    Join Date
    Aug 2004
    Location
    London
    Posts
    887
    Tracing route to mydomain [<my ip>]
    over a maximum of 30 hops:

    1 20 ms 19 ms 19 ms loopback1.ar1.gs1.systems.pipex.net [62.241.161.
    247]
    2 17 ms 19 ms 25 ms ge-0-0-0.cr1.gs1.systems.pipex.net [62.241.161.9
    0]
    3 19 ms 19 ms 17 ms ge1-0.mr02.ldn01.pccwbtn.net [217.79.160.127]
    4 108 ms 111 ms 110 ms wvfiber.ge2-2.br01.atl01.pccwbtn.net [63.216.31.
    138]
    5 108 ms 109 ms 111 ms unknown63223008049.wvfiber.net [63.223.8.49]
    6 110 ms 109 ms 111 ms c00.atl.pos1-36-1.wvfiber.net [63.223.8.57]
    7 110 ms 152 ms 109 ms unknown632230110.wvfiber.net [63.223.1.10]
    8 120 ms 117 ms 117 ms b0-00.nyc.pos1-26-1.wvfiber.net [63.223.2.58]
    9 114 ms 115 ms 115 ms c00.ny2.pos4-0.wvfiber.net [63.223.28.10]
    10 116 ms 114 ms 117 ms unknown63223028138.wvfiber.net [63.223.28.138]
    11 116 ms 116 ms 117 ms 65.125.239.146
    12 118 ms 117 ms 118 ms <my ip>

    Trace complete.



    ---
    This wvfiber route I am now taking sucks.

    I'm 99% sure that I have never taken the wvfiber route before. It used to be something like peer1 or nac
    ...loading

  6. #6
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,710
    The traceroute doesn't particulirly (SP) look bad.

    Thanks,
    MediaLayer, LLC - www.medialayer.com Learn how we can make your website load faster, translating to better conversion rates for your business!
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  7. #7
    Join Date
    Aug 2004
    Location
    London
    Posts
    887
    Yes, but the seems over the wvfiber link are not good at all.

    Also ping yeilds around 115ms. before it used to be round 90ms.
    ...loading

  8. #8
    Join Date
    Jan 2005
    Posts
    296
    I wonder why it's not picking up Peer1 in London and going straight to NYC that way. The WVfiber link looks weird, going London, Atlanta then NYC.

  9. #9
    Join Date
    Jan 2004
    Location
    North Yorkshire, UK
    Posts
    4,164
    Doesn't look too bad although they do seem to have a lot more routers (rather than MPLS tunnels).

    Only bad thing I can see here is that it's going Atlanta > NY ... so going further then coming back again.

    My trace:

    Code:
    H:\>tracert www.ezzi.net
    
    Tracing route to www.ezzi.net [66.199.230.23]
    over a maximum of 30 hops:
    
      1    <1 ms    <1 ms    <1 ms  fe3-2-ac1.dur.uk.razorblue.com [82.163.169.81]
      2     1 ms     2 ms     1 ms  fe2-1-cr1.dur.uk.razorblue.com [82.163.169.99]
      3    15 ms    15 ms    15 ms  london-access-fe1.uk.razorblue.com [82.163.175.85]
      4    15 ms    15 ms    15 ms  82.163.0.1
      5    18 ms    18 ms    18 ms  ge-3-5.a01.londen03.uk.ra.verio.net [213.130.48.5]
      6    19 ms    19 ms    19 ms  ge-1-0-0-4.r20.londen03.uk.bb.verio.net [213.130.47.65]
      7    88 ms    89 ms    89 ms  p16-0-0-0.r81.nycmny01.us.bb.verio.net [129.250.2.134]
      8    88 ms    91 ms    92 ms  p16-1-1-3.r21.nycmny01.us.bb.verio.net [129.250.5.36]
      9    89 ms    92 ms    92 ms  p16-7-0-0.r04.nycmny01.us.bb.verio.net [129.250.3.49]
     10    99 ms    99 ms    96 ms  129.250.9.210
     11    96 ms    96 ms    95 ms  jfk-core-02.inet.qwest.net [205.171.230.22]
     12    98 ms    97 ms    96 ms  jfk-edge-19.inet.qwest.net [205.171.30.181]
     13    97 ms    99 ms    99 ms  mail.bpa-mcs.com [63.237.128.98]
     14    99 ms    99 ms    99 ms  ezzi.net [66.199.230.23]
    
    Trace complete.
    █ Dan Kitchen | Technical Director | Razorblue
    █ ddi: (+44) (0)1748 900 680 | e: dkitchen@razorblue.com
    █ UK Intensive Managed Hosting, Clusters and Colocation.
    █ HP Servers, Cisco/Juniper Powered BGP Network (AS15692).

  10. #10
    Originally posted by Georgecooldude
    Yes, but the seems over the wvfiber link are not good at all..
    Looks fine to me the jump is down to the small pond.

  11. #11
    On another thread, Take-It-Ezzi noted that NAC is only used as backup now. That is probably why you experienced a service deterioration since you're now going over WVFiber rather then NAC, who I believe has a POP in London. Take-It-Ezzi did note that if you used to go over NAC, and are now experiencing problems, to open up a ticket. Perhaps if they get enough complaints from overseers, they will put NAC back up.

  12. #12
    Join Date
    May 2003
    Location
    Kirkland, WA
    Posts
    4,448
    Yep - the lack of NAC in their network will definitely hurt their routes across the pond.
    Nick Nelson
    Sr. Director & GM, VAS
    Demand Media
    425.298.2282 nn@demandmedia.com

  13. #13
    Join Date
    May 2002
    Location
    Manchester, UK
    Posts
    289
    that trace doesnt look that bad

    is it just 1 specific server in London thats slowed down for you or have you tried a few over here?

    whats your trace like to www.openhosting.co.uk?
    Technical Director, M247

    Premium web and Internet infrastructure services from M247.com
    M247 is actively buying Helm3 customer base - cash waiting.

  14. #14
    Join Date
    Jan 2005
    Posts
    296
    Peer1 one has a pop in London too though you'd think that would help minimized any issues.

  15. #15
    Join Date
    Oct 2000
    Posts
    1,769
    Originally posted by Georgecooldude
    Nope. I'm just wondering if everyone is experiencing this aswell?

    I've noticed a deterioration of service quality over the last few months and am possibly thinking of moving provider.
    You should definitely try to contact them to see if they can reroute your traffic or possibly open a ticket with the upstream provider to see if they can clear up any issues that may be causing the problem.
    [QuickPacket™] [AS46261]
    Located in Ashburn, VA, Los Angeles, CA, Chicago, IL, and Manchester, UK
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  16. #16
    Join Date
    Feb 2003
    Location
    Kuala Lumpur, Malaysia
    Posts
    4,980
    Yea, this is not support forum for Ezzi, try contact them through the official mean.

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