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  1. #1
    Join Date
    Nov 2003
    Posts
    52

    whats a good "Live Help" script?

    I need a script that i can integrate with my site to offer live help (chat).

    any recommendations?

    open source (free) preferred.

    thanks

  2. #2
    Join Date
    May 2003
    Posts
    477
    probably the best open source live chat: http://www.helpcenterlive.com
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  3. #3
    http://www.craftysyntax.com/livehelp/ is another

    I agree with Raptors, Help Center Live is very good

  4. #4
    Join Date
    Nov 2003
    Location
    Amidst several dimensions
    Posts
    4,324
    craftysyntax is really good, we have tried it for some time.

  5. #5
    Join Date
    May 2004
    Location
    Baltimore, MD
    Posts
    1,211
    HCL is decent, CraftySyntax is another. I tried one called BoldChat which I found was very good for being free. Even had a windows client for support helpers, but was limited to one person. It's worth checking out

    Hope this helps.
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  6. #6
    Join Date
    Mar 2004
    Location
    Seattle, WA
    Posts
    2,580
    We use StarDevelop Live Help. Works 'ok' for the price.
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  7. #7
    Join Date
    Dec 2004
    Location
    United Kingdom
    Posts
    1,758
    As said for free id go for HelpCenter live, If you want to take the next step take a look at php live!
    Regards

  8. #8
    instantservice (instantservice.com) is good too

  9. #9
    Join Date
    Aug 2004
    Location
    Houston, TX
    Posts
    1,405
    osicodes.com has a good script called phplive, we use it in our day to day operations and it seems to run very smoothly.

    I think it is around $100 for the owned copy.
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  10. #10
    Join Date
    Feb 2003
    Location
    Kuala Lumpur, Malaysia
    Posts
    4,980
    How would you compare http://cerberusweb.com/products_chat.php and HCL?

  11. #11
    Join Date
    Apr 2004
    Location
    Singapore
    Posts
    620
    Originally posted by UltraUnixNET
    How would you compare http://cerberusweb.com/products_chat.php and HCL?
    HCL is free

    http://cerberusweb.com/products_chat.php looks good
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  12. #12
    Join Date
    Feb 2003
    Location
    Kuala Lumpur, Malaysia
    Posts
    4,980
    I noticed the features are almost the same, are they?

  13. #13
    Join Date
    May 2004
    Location
    Milton, Florida
    Posts
    786
    FREE >> Help Center Live
    LOW Cost >> Edge Panel
    Costly >> Kayako Live Response

    Edge Panel is a good script and only costs like 35.00 / year (really low price and is an All in One script >> Trouble tickets, Live chat, and more

    Just Like Help Center Live, But i like the way its put together and everything..

  14. #14
    Join Date
    Nov 2003
    Posts
    52

    Re: whats a good "Live Help" script?

    Originally posted by snoopgst
    I need a script that i can integrate with my site to offer live help (chat).

    any recommendations?

    open source (free) preferred.

    thanks
    just what I needed, it also comes with a ticket center.

    10/10

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