My client with the primary domain alcalainternationa.com. He has an addon domain called valleybookconnection.com, prior to me moving servers he had setup a subdomain utpa.valleybookconnection.com . The subdomain stopped working after the server move. When i try adding it in cpanel i get the following error.
We were unable to locate your current domain name, valleybookconnection.com in the webserver configuration! The subdomain cannot be added because information about your domain could not be obtained from the webserver configuration file.
If you look at the screenshot below you`ll notice that the subdomain already appears in the domain selection area....
I've seen ths error long back. If my memory is intact, its because of missing entry in backend config files. Check if the domain name is specified in files like
I dont remember which file it is. You'll have to edit the file from backend.