Over 1 month ago I was contacted to design a new custom web site for hostlogical.com, I gave them a quote and they paid 50% upfront, and should of been paid 50% on completion. However upon completing the site I heard nothing from Matthew Prust (hostlogical) who I was exchanging emails with. I have emailed him several times including copies to other 'departments' at hostlogical.com and heard nothing for 17 days.
My question is this; do I have the right to sell the design to someone else?
Basicly I have emailed him multiple times telling him I will resell the design to cover my time/costs. He gave me FTP access to his web site, it wasn't until I reminded him of this 2 days ago that he changed the password, so obviously he is reading, and ignoring my emails.
This can go alot of different ways. Did you have a contract with them in writing with all the terms and agreements? I would give them 30 days total to respond but if they changed your password and have been ignoring your emails, maybe they are just blowing it off.
Then again, we are only hearing your side of the story and there might be some information that is missing. If you don't have anything in writing, it will be very hard to collect your money (not impossible) but hard.
On the other hand, they are a hosting company and this post won't help them unless they come here and explain or you get paid and update the thread.
They have a number which is a UK mobile/answer phone, I have done some research and found multiple clients of there's trying to reach them with no avail.
I didn't have a contract, so rightly I cannot demand money from them, however not having a contract would allow me to sell it elsewhere. They can feel free to contact me or post here and resolve this issue.
Officially it's hard to give legal advice. But here's what I think. In real estate every contract has to have an expiration date. I don't know if this applies elswhere.
Secondly, This may be a this hostlogical may be a 1 man operation and this 1 man may have been hurt, had a family emergency, etc. Keep this in mind on the amount of time you give him.
Thirdly, In the contract if it states that he was to pay the additional 50% at the completion then you have 2 options, either force the payment (aka court) or sell the design elswhere. It really depends on the amount of hassle you want to go through.
I'd personally keep all the sent emails, dates, times, etc for legal purposes if you decide to sell the project to someone else. But I say go ahead and sell it.
Well 1 man operation or not, he has been reading my e-mail's and ignoring them, no doubt even reading this thread and cringing. I've e-mailed him asking if he can't pay, had a change of mind etc to just let me know and I would work with him.
I'm just going to sell it cheap, and if he does come back into action I will work with him on a new design.
Yeah, that would be a good route to go, as it's just a waste of time and money to wait for this guy after 17 days, with no replies.
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It is not our usual company practice to get involved in these discussions, but on this occasion I feel I must put the record straight.
Earlier this year, HostLogical and the domain name ukwebhosting.co.uk were purchased by my company, Open Internet Services.
We have since closed HostLogical and all customers are now under our UKWEB brand. I fully acknowledge that a number of customers had different issues when with HostLogical, but myself and my team are working with those customers to resolve them as quickly as possible.
The gentleman named in your post "stender" has no connection or link with ourselves or any other company since the takeover took place.
If you do have a grievence with HostLogical, I would be happy to take this up with you and you can email directly at [email protected]