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  1. #1

    Warning watch out for this customer!

    I had a customer signup for a reseller plan a few days ago with the domain name "os-commerce.net" The account was setup and a free domain name awarded. Next thing I knew I had a paypal dispute filed and an email saying they would leave me bad reviews if I didn't give them free web hosting. The client made false claims that the nameservers were wrong when they 100% correct and they were mad, because I gave them whm with their reseller account. (They wanted addon domains instead, but somehow wanted me to know this without telling me.) I told him to watch the reseller tutorial videos and he could give himself unlimited addon domains. The customer has now been terminated and his money refunded minus the domain name.

    Warning this customer is a fraud and will try to hurt your company.
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  2. #2
    Join Date
    Aug 2004
    Location
    Canada
    Posts
    3,785
    Thanks for the heads up
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  3. #3
    Join Date
    Oct 2004
    Location
    San Francisco
    Posts
    54
    SJR,
    Not to be harsh, but you offer cPanel/Fantastico and a signup with the domain os-commerce.net didn't cause a heads up to begin with?


    Where's your signup page?
    I wan't to signup with the domain c-panel.net
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  4. #4
    Thanks for the heads up. Hopefully all goes well and you can nail them for fraud.

  5. #5
    Join Date
    Apr 2005
    Location
    Manila
    Posts
    40
    thanks for the head up
    that guy is one big @#$@$

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  6. #6
    Join Date
    Sep 2004
    Location
    Chennai , India
    Posts
    4,632
    well i donot think so the client is harsh, his behaviour is bit different, he is an crap who wanted to cheat people.

    Harsh is something giving rude response

  7. #7
    thanks man. someone tried to signup today with that same domain. thanks for the post

  8. #8

    Re: Warning watch out for this customer!

    Originally posted by SJRHosting.com
    I had a customer signup for a reseller plan a few days ago with the domain name "os-commerce.net" ... The customer has now been terminated and his money refunded minus the domain name.
    I must not understand something here. Since you didn't refund the domain name fee, that would imply that you registered the domain name for him. But os-commerce.net has been registered for some time.

  9. #9
    No he got another domain name.
    Eleven2 Web Hosting - World-Wide Hosting, Done Right!

  10. #10
    OK, that makes sense. Sorry for the misunderstanding.

  11. #11
    Join Date
    Jun 2005
    Location
    Bristol, UK
    Posts
    11
    Thanks for the warning, as a rule I don't register domains until I know the payment has gone through successfully, but it's still good to be aware of these people!
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  12. #12
    Join Date
    Aug 2003
    Location
    PA
    Posts
    1,914
    Thanks for the warning, as a rule I don't register domains until I know the payment has gone through successfully, but it's still good to be aware of these people!
    The OP said it did go through (client/fraudster filed a fraudulent dispute after the fact).

  13. #13
    Join Date
    May 2004
    Location
    Milton, Florida
    Posts
    786
    Thanks for the Post.. Some people are like that though.. I know severally people in my community that just try to scam everyone they can..

  14. #14
    Join Date
    Jun 2004
    Location
    Internet
    Posts
    1,805
    Thanks for the heads-up!

    May be a off topic question. Is there any $ limit for paypal dispute also what all precaution does one can take while using paypal as payment system.
    <<snipped>><<snipped>>
    why?

  15. #15
    Join Date
    May 2004
    Location
    Milton, Florida
    Posts
    786
    I love paypal.. Basically, from what I understand, the only limit is however much the person sends to you is the highest amount they can file a claim on... In general for all my customers over $100.00 (or Prepaying yearly) I call and verify.. That will prevent some fraudulent orders.. But Every other small order I call to verify..

    Paypal is one of the better gateways and I like it alot and i prefer my customers to pay with it..

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