do you guys have 24/7 tech support or contract etc?
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We provide 24/7 support but the facility is not manned 24/7. Also i forgot to mention that this is unmanaged colocation. As for ways of contacting us you have AIM, MSN, ICQ, Support Desk, Web Forum, and Phone (You can always call me at 3am to wake my butt up and tell me to get going )