i am trasfering all my server that i rent from a hosting company into my housing rack, so evry month we buy about 2 Dell 1850 now we will need to buy others 10 dell 1850 to complete all the move, we have get a discount of about 400$ for each server if we will buy all the 10 dell 1850 servers, do u think that i should go?
this post is also to undestand if u know if dell will do a new offer soon like double of ram or double processor, dell sales told me that no offers will do for the next two month, ummmm!!
Server configuration is
1 cpu 2.8
1 Gb ram
2x73 gb scsi raid 1
Silver support 4 hour
total around 2500$ for 10 servers
I'll PM you my Dell sales rep's # and you can check on what kind of deal he can give you on those servers with a lower initial order. He's never held me to any sort of minimum of [x] amount of servers in order to get a good deal.
Dell ALWAYS has the double ram, or double cpu deals every 1-2 weeks in a rotating schedule. Dell sales reps typically have no clue whats coming, other than what's available across all parts of the web site currently.
Dell support from my experience isn't something you want to bank on. I'm guessing you're paying an arm and a leg for "silver 4 hour support", you may want to consider the savings; If you can get an extra server to act as a hot-spare (for swapping parts and whatnot) for the same price, or close to it, I'd probably recommend that above the dell branded support.
You might want to consider "being your own spare parts depot" by simply purchasing one extra server and avoid buying the higher level service plan from Dell.
If your Dell rep is like most sales reps, he would probably not know the schedule of upcoming promotions. Management keep thems in the dark intentionally - if they don't know when the next promo is planned, they can be honest in telling you they don't know and to encourage you to buy now.
If your rep knew about an upcoming promo, he would be conflicted between getting you the best price (telling you not to buy now) and getting the sale closed. (If you don't buy now, there is always the real possibility you might not go forward with the purchase later so most reps will always want to close a deal that is real instead of waiting for a better one later.)
I'm not sure about Dell, but if you have some leeway waiting until the last few days of the month or the last week of their financial quarter end usually can result in some unpublished "specials".
Note that you also need to allow some time for mgmt approvals - with Dell it might be instant, but with other companies, .e.g Cisco, the "end of the month" dealing needs to start about a week before the end to give your rep the few days of "runway" they need to run special pricing up the bureacracy and get it approved.
If you wait until the actual last day of the month, the order won't get booked in time and thus they won't really try to get it approved for you on special terms.
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Originally posted by adapter ok thanks again for comment, about the silver assistance i need it because my datacenter it about 3 hours of car from my office
About RHEL4 u realy think that i can use Centos? i know that is identical but if centos will stop the production i need to format and install a new OS as i have done for RH9
Heres a question I always like to ask people. I can understand that the DC is not near your office/home, but how is the Dell guy going to get access to your equipment?
We've had a few customers who had failed to consider that completely, feeling that they had removed every other point from the loop, to get the fastest, and most reliable possible service (less people to go through, less points of failure after all), though they failed to consider that the Dell technician couldn't just walk into the facility and pass through security going "duuuude, I'm fixing a dell!".
You're likely to find that you're paying the DC staff to let the dell guy in, and escort/observe him performing the repairs and maintenance, at which point I've got to wonder, why not just let them do it themselves, provided with the right hardware? The dell guy will assumedly be dependant on the staff letting him in, so its not like the response time could possibly suffer.
Don't get the support, it's not worth the money. Keep spare parts at the d/c and get a prof. services contract with your data center - make them responsible for hardware failure stuff. Dell wants $1000 per server for silver support. That's $10K ... buy two extra servers for $4000, or 1 extra server and some spare parts, and then get the D/C to do the work for you if something dies. They're going to be able to respond faster. And you'd have to use up a heck of a lot of hrs, even at $150/hr to spend $6,000 fixing hardware failures. My guess is that over 3 yrs, you would see 3-4 hardware failures, requiring 3 hrs remote hands at most. 12 hrs remote hands @ $150/hr = $1800. As Myles noted, you will likely be paying someone at the D/C to baby sit the Dell guy, anyhow.
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