Web Hosting Talk : Web Hosting Main Forums : Hosting Security and Technology : .htaccess and 404 error page

[astralexis]

I tried to make a custom "file not found" page, but it didn't work.

I have an account on a RaQ3.

What I tried is the following: I put a .htaccess file in my /web folder, with a single line like this:

ErrorDocument 404 /custom.html

I also tried the following:

ErrorDocument 404 custom.html
ErrorDocument 404 /home/sites/site55/web/custom.html

Well, none of them worked.

Now I've read in Apache documentation, that for this to work, the server administrator must set the AllowOverride directive for FileInfo.

Is there a command I could use to check if this directive is set on my server?

[syanet]

Was it in the correct web folder with all the other html files? Also, was the custom.html located in the same directory? BTW,

ErrorDocument 404 /custom.html

is the correct way to do it. I have a RaQ3 as well and it works fine.

[astralexis]

Yes, I put both .htaccess and custom.html in the "home" directory of my site, where I also have the index.html file.