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  1. #1
    Join Date
    Jan 2003
    Posts
    32

    Thumbs up InsiderHosting.com

    Since you don't see all that many positive reviews around here, I'd like to share my experiance with Insider Hosting . I began hosting with them about 4 years ago, when they bought out PhantasyWorksHosting. I was initially with them for about 2.5 years, and then found I would be able to get cheaper hosting with DreamHost. I was with DH for about 9 months when I realised how much better Insider was. IH is a bit more expensive (I'm on a custom 3 GB/30GB @ $35/mo), but the site is about 1000x faster than it was on Dreamhost with my resource hungry Gallery2 installation. Server loads are always very very low (I've never seen them above .5 and they usually stay around .03). Dreamhost was always 3 or higher. Support with Insider is also excelent. Turnaround times are very low (Minutes in the case of highly urgent issues, an hour or so on low priority things such as installing perl modules), and they are very helpful.

    IH comes highly reccomended.

  2. #2
    Glad to hear that you're happy with them. It just goes to show that cheaper is not always the best and with some more expensive companies, paying more is truly worth it.

    Their plans seem reasonable.
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  3. #3
    Join Date
    Sep 2004
    Location
    Chennai , India
    Posts
    4,608
    well if their support and uptime is best than price matter does not come in our mind, coz everyone needs an host which has an 100% uptime and support, but no one can provide an 100% uptime.

  4. #4
    Join Date
    Jan 2004
    Location
    Ontario, Canada
    Posts
    2,268
    From what I have seen of InsiderHosting/HTTPme/BlueWHO (all owned by the same person) they really know what they are doing and do a great job with server uptime and support. I think many hosting companies could learn a lot from how these guys do business and run there companies.

    Congrats for finding a quality host APeacock and keep up the good work insiderhosting and team.
    Greg Lubbelinkhof

  5. #5
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    One gets to read more about HTTPme and Bluewho than Insiderhosting itself. It's very good to hear that everything's well under that brand too.

  6. #6
    Yeah, I've been with InsiderHosting for over a year (maybe two now?) and can't remember having any downtime. There may have been a short period months ago (possibly?), but it definitely wasn't memorable.

    Servers are usually really quick - especially from Australia where US server throughput can vary. 184ms pings are amongst the lowest of any US server I've seen (beats Yahoo and Google by a long shot!).

    And support is usually fairly quick and helpful (not that I use them very often). It's SOOO good not having my clients call me up because their email is not working or something (they still do occasionally, but it's usually nothing to do with the server).

    Sometimes other hosts lure my attention because of their cheaper prices, but I don't know if I'd want to risk getting slower or less-reliable servers.

    So, thanks Insider! Keep up the great work.

    Simon.
    simoneast.net
    (My other domains hosted there: efs.net.au, couttie.com.au, forum.fuel.org.au, rtk.com.au - sorry forum won't allow them to be clickable)

  7. #7
    Thanks for the information.
    spechackers mentioned that none can provide 100% uptime. True. But some servers have good record as 1 minute downtime in 180 hours. Is it good enough. Sometimes...no.

    Server is a computer and anything ranging from power faliure to hacking can happen. We still have not invented an instant back-up system for servers ( like back-up comes up automatically when the original fails ) . This is because server is identified by DNS and the propagation of DNS round the world takes 24-48 hours. Even if we can bring up a back-up server live, DNS propagation will be complete only in next 48 hours, which would not bring the desired result.

  8. #8
    Join Date
    Sep 2003
    Posts
    3,854
    Originally posted by technocatch
    Thanks for the information.
    spechackers mentioned that none can provide 100% uptime. True. But some servers have good record as 1 minute downtime in 180 hours. Is it good enough. Sometimes...no.

    Server is a computer and anything ranging from power faliure to hacking can happen. We still have not invented an instant back-up system for servers ( like back-up comes up automatically when the original fails ) . This is because server is identified by DNS and the propagation of DNS round the world takes 24-48 hours. Even if we can bring up a back-up server live, DNS propagation will be complete only in next 48 hours, which would not bring the desired result.
    Sorry, not to be off-topic but.....
    What about having a cluster or multiple servers for load balancing? Or failover? I'm sure 100% uptime can be achieved, but it can be expensive.
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  9. #9
    Join Date
    Nov 2002
    Location
    Under the sea
    Posts
    4,208
    Originally posted by stealthdevil
    Sorry, not to be off-topic but.....
    What about having a cluster or multiple servers for load balancing? Or failover? I'm sure 100% uptime can be achieved, but it can be expensive.
    What if something happened to all of the failover servers? Something wasn't configured right, they all had problems?

    It's not likely to happen, but it can happen.

  10. #10
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    I'm sure 100% uptime can be achieved, but it can be expensive.
    With current technology 100% uptime can be achieved... for limited periods of time. Fact is everything has a chance (as remote as it can be) to fail, which means 100% uptime indefinitely is not currently achievable.

    Yeah, I've been with InsiderHosting for over a year (maybe two now?) and can't remember having any downtime. There may have been a short period months ago (possibly?), but it definitely wasn't memorable.
    Thank you SimonEast for adding more info regarding insiderhosting. It's good to have confirmation that things are great there.

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