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Top notch customer support and the service so far has been outstanding. I went with a VPS2 and as I understand it they only put 8 - VPS2 accounts to a server so there are plenty of resources at your disposal.
I've never seen the CPU usagage much higher than 1.2 to at peak and most of the time it is less than .5 and I have quite a few sites running on it.
Despite being on Pre-Aquisition infrastructure with UML which techsla is on. Those servers have performance issues compared to our Virtuzzo servers , which are Dual Opterons RAID10 and are blazing fast running a constant load of below 1 in most cases.
And so far our Virtuzzo clients are VERY happy with the performance and uptime they are getting on our current Virtuzzo infrastructure.
I'm with VPSColo as well on one of their UML servers...lately, things have been going pretty badly as well. Slow speeds and down time are causing clients to constantly complain to me. I have tried everything I could to optimize server performance but nothing seems to be working. Is it possible for me to switch to a Virtuozzo VPS?