I've not been here for a while, basically because I haven't needed to.
Why's that? Its because I'm with RSHosting (www.RSHosting.com) - by far the best reseller provider I've used. They are a superb reseller host.
I've been with them for about a year new and they go from strength to strength. These are some of the good points:
Server performance and network speed
The servers are very fast and with an upgraded network in the UK and the NAC bandwidth in the States, web sites fly. In fact I was showing a prospective customer some of my customer sites this morning - he couldn't believe how fast the websites were. I'm getting his business, thanks, in part, to the server performance.
Excellent - very little or no server or network down time month after month.
This is where RSHosting truly excel. Support tickets are answered in just a few minutes, no matter what time of day - but this is the key point: the support team will go the extra mile for you. On several occasions they have trawled the web looking for a specific solution to a non hosting problem for me. I have requested specific IP configurations and they were delivered flawlessly.
Server moves and network reconfigurations, on the very few occasions that they've been required, were handled exceptionally well, mostly with no down time. The support team have personally managed DNS changes to ensure that my sites were available during configuration changes. This was awesome service, and I've not experienced this anywhere else - even with a reseller host that is famous for its support on WHT.
Value for money
The RSHosting guys work so hard for you and yet only charge $20/month for their entry level, but well specced, reseller account. With the levels of support and server performance on offer here, this is truly awesome value.
They accept PayPal
This was the differentiator when I joined them.
These are the bad points:
- none, nada, zero
A quick point about their forum. Its never been too dynamic, so don't go to their site and think nothings going on - it is, its just that the forum is a bit on the quiet side.
SO: I get nothing for writing this review, I'm not an employee and have nothing to do with RSHosting other than being a VERY happy customer. If you are looking for a reseller host then this company should be at the top of your list. They're the top of mine.