i am looking for 4 dedicated servers for our b2b portal with a very reliable service provider. after reading reviews on WHT about liquidweb, i decided to use their services. so , i sent the email to [email protected] for a quote on 13 June 9:18 PM GMT +3.
On 13 June 10:31 PM GMT +3 i received a response from Darrel Clute that the request has been forwarded to a manager who will answer me shortly.
i waited for 20 hrs, but did not receive any response. i sent a reminder email to darrel on 14 June 6:04 pm GMT +3
Now it's 15 June 9:07 AM GMT +3 here at the time of posting. but i did not received any reply.
Please correct me is this liquidweb's ussual behaviour ? This is completely differenet from the reviews i have read on wht...
Can you suggest me any other good provider with 100% SLA.
Below is the copy of all the emails sent and received.
Monday, 13 June, 2005 9:18 PM
I'm interested to have 4 dedicated servers for our b2b portal. Here are the hardware requirements.
Why did you e-mail support for a sales quote? Their sales team is not their support team and it is known that their sales response times are not like their support response times. In any event it's your site and you're welcome to host where you want
Check out rackspace.com as they have 100% uptime SLA.
DedicatedPlace.com - The Only Place to be... [email protected] * Affordable, No Setup Fee, Fully Managed Dedicated Servers with Daily Remote Backup. External Server Management & Monitoring also available.
This is one of the questions i was thinking to discuss on wht.
actually, as liquidweb says, it give full managed support to cpanel servers only. i want to avail their fully managed option as im not solid in server administration.
although the cpanel on mysql server will add some extra services that will not be used, but it will not give any burden on the CPU and will just take little ram only. and the benifit i will get from it will be fully managed services from liquidweb.
please correct me if you think this is wrong strategy
You can disable some of the 'extra' services that CPanel may add to reduce load on the server.
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