I use CPanel WHM and have for years. This one I cannot figure out...
I had a website on Server A, and moved it to Server B, so I logged into my two nameservers and changed the appropriate info. Now, when you type in thedomain . com it goes straight to the new server files; however, when you type in www . thedomain . com it goes straight to the OLD servers files. Funny thing is, both DNS zones on both servers have www Cname thedomain . com.
Any suggestions would be appreciated, as this is costing me business and is rather embarassing. I already suffered enough traffic moving the servers as it was. Thanks
Is just a matter of time, if you changed the nameservers and only have nameservers that point to server B the DNS zone on server A will not be vaalid for that domain once it is totally propagated over the Inet..
If you could post the domain I could research it out but for now I suggest using the dig tool to see if perhaps something is still not right.
Even the best of us mistype or make an error that we may not see.
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it's saying that erlgalleries.com points to the right IP with the right nameservers, but that www . erlgalleries . com points to one correct NS and one OLD NS (ns1 . erlnetworks . com), and the wrong IP...