I have been setting up ModernBill for the last couple of days. I finished it last night, but after a few tests I spotted a number of issues that I need help resolving.
1. In the signup email, that the customer receives automatically, it displays all the details that the customer submitted, but it doesn't show the fax number. I have installed ModernBill twice, and this has happened both times. Is this a known bug? Does anybody have a suggestion to resolve this?
2. In both the signup and welcome emails, strange symbol's appear at certain points throughout the body. Images below:
Thank you, blacknight. ModernBill support got back to me yesterday evening, you are right, it was an encoding issue.
The Fax issue was a bug, of which they were aware, and is been fixed in todays latest release (ready for download tomorrow).
As for the customer cancelling their account, it simply can't be done. Only admins have the power to do that, it seems a little silly to me though, not even having an opportunity to turn on an option to allow customers to cancel their account.