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Originally posted by augustino I am looking about of tech-support, because I have sysadmins and tech-support for 16 hours/7 days
But this companies have tech-support for 24hours/7days and phone for USA, Thats good
If you are looking for Outsourced Support that offers support in English (both telephone and live chat + ticket support), then it wont be a problem.
A quick search here on wht, will list you all the support companies.
But if you are looking for Outsourced Support offering their support in some other language other than English (like spanish as discussed in this thread earlier) then you might get a list of limited companies or probably none. You will have a limited choice in this case.