We have a reseller account with sultanhost.com for over a year now. We did'nt have a major problems but recently the server was going down very often. Finally today it has been more then 6 hours all sites(40+) are down. I have sent mails to their support system and sms to their emergency number.I have tried to call the emergency number but NO RESPONSE..NO MAILS. Any clue what might have happend? Is there a way of finding out what the real problem is (DNS,datacenter)?