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Thread: help? please

  1. #1

    help? please

    I was on some site clicked a link and it ended up being a porno site, then I got a virus alert, I clicked "heal" then my computer shut down. I turned it back on and got the message:

    "A disk read error occurred
    Press ctrl+alt+del to restart
    _"

    I typed ctrl+alt+del like 10 times and it kept giving me the same message. Someone please help?
    PS. Someone reccomended I use the windows xp disc but when I put it in a black screen comes up and it never loads.

  2. #2
    Join Date
    Oct 2004
    Location
    San Francisco, CA
    Posts
    2,455
    Have you tried safe mode? (Pressing F8 when booting)
    Tyler Cole
    Eeek, a Blog

  3. #3
    Doesn't work...

  4. #4
    Join Date
    Nov 2003
    Location
    tampa, fl
    Posts
    326
    Are you sure you have the boot order set to check the cd rom first?

  5. #5
    Yes, you can hear the disk running but the screen stays black, I know it's preparing to start.

  6. #6
    You are using windows XP.....do you have an xp boot disks?

    Do you have any other pc to access internet?

    go to http://www.bootdisk.com and download xp bootdisks

  7. #7
    I called dell and they basically said I need a new hardrive? do you guys agree? I ran tests on the hardrive and it said it was working, but then ont he other hand, the disks won't work in it and the error continues to flash.

  8. #8
    Join Date
    Nov 2003
    Location
    tampa, fl
    Posts
    326
    That's what it sounds like. Do you have another computer where you can mount the harddrive to check? Is the Dell still under warranty?

  9. #9
    Use a Windows XP Installation Disc (Bootable), format and reinstall your OS

  10. #10
    How can I use the disc if discs won't play in my computer?

  11. #11
    Hmm, take out your hard disk and plug it into another computer/ your friend's computer.

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