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  1. #1

    retry timeout exceeded

    Hello Sir

    I have a problem with one server
    That I can't send any e-mail to it or I can't ping it

    when you try to send any e-mail to this server you will recieve
    Mail delivery failed: returning message to sender

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es)

    host lookup did not complete: retry timeout exceeded

    I checked all thing and services in this server and I don't found any

    I don't have any firewall installed in this server

    and no problem with

    [email protected] [/home]# service named restart
    Shutting down named: [ OK ]
    Starting named: [ OK ]
    [email protected] [/home]# rndc status
    number of zones: 52
    debug level: 0
    xfers running: 0
    xfers deferred: 0
    soa queries in progress: 0
    query logging is OFF
    server is up and running
    [email protected] [/home]# uname -a
    Linux hostname 2.4.26-grsec #2 Tue May 4 14:40:21 PDT 2004
    i686 i686 i386 GNU/Linux
    [email protected] [/home]# service exim restart
    Shutting down clamd: [ OK ]
    Shutting down exim: [ OK ]
    Shutting down antirelayd: [ OK ]
    Shutting down spamd: [ OK ]
    Starting clamd: [ OK ]
    Starting exim: [ OK ]
    Starting exim-smtps: [ OK ]
    Starting antirelayd: [ OK ]
    Starting spamd: [ OK ]
    [email protected] [/home]# host -t a has address has address
    /scripts/exim4 --force
    working with no problem
    /scripts/upcp --force
    service named stop
    Ok with no error
    Domain name working good

    this server from
    when I ping this server from server in this DC I can ping it with no error

    and I can ping it from my computer

    But from server out side

    [email protected] [~]# host -t a DOMAINNAME.COM
    ;; connection timed out; no servers could be reached

    this happend from more than 10 server out side Managed
    and I can't ping it too


    again I don't have Firewall installed in this one

    and don't help
    Dear Customer,

    You will need to hire a system administrator to resolve this issue. We provide self-managed servers and only provide limited support.
    Thank you.

    Any other idea please to solve this problem ????

    Best reagrds

  2. #2
    any one can help ???

  3. #3
    try telneting into port 25 to that server

    lets say the server is

    do this

    telnet 25

    if you get a greeting that means you can connect to the server.

    if it hangs it means there is a problem between you an that server.

    then from the shell type

    traceroute ousideserver.domain

    you will see a trace route of the packet travelling through the internet trying to find that server. You will be able to see where it is stopping then you might be able to contact the network where the packets are dying . Not sure they might be able to help but it does not hurt to try.

    Try those things to find out what is happening.

  4. #4
    Join Date
    Dec 2002
    Please check that you have SMTP Tweak in the security configuration DISABLED.
    knowledge is Power , Spread it.
    [email protected]
    AIM:AhmedFouad0 , yahooID:xor2004

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