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  1. #1

    Reseller Hosting Review & Recommendation -- HostGator

    This is not an ad or a paid endorsement, just a user who is extremely satisfied with my service.

    I whole-heartedly recommend HostGator to anyone looking for a reseller hosting account. I personally have one and absolutely love it. I do not sell accounts to other people, instead I am an internet marketer using multiple domains for various projects.

    Aside from a great price for what you get, there is 24/7 tech support both email and 800 number. There have been times at 3 in the morning where I've made a bonehead maneuver and sent myself up the creek with no paddle. I emailed tech support and with the hour I had the answer.

    Even in the middle of the day I get a very quick response. This level of tech support is EXTREMELY important when your lifeblood is the domains that are being hosted.

    Also, when I setup a new domain and point the nameservers to it, I can sometimes start uploading to it within 10 minutes. I'm sure GoDaddy has something to do with that too, but HostGator's quality sure falls into the equation.

    Yes, of course, they are easy to use, the reseller interface is intuitive, the domain speeds are very fast, the accounts come with every bell and whistle out there, my domains have never been down, yadda, yadda, yadda. Who can't claim these things these days...

    But if you have dealt with multiple hosting companies on a professional level, you know that the deciding factpr comes down to the quality and competence on the people that work there.

    I whole heartedly recommend you choose, or seriously consider, HostGator for your reseller hosting. They get 5 stars in my book.

    I can't post the link since I haven't made 5 posts to this board, so just Google "HostGator" to find them.


    Thank you, have a great day,
    Palyn Peterson
    Future Internet Marketing
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  2. #2
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    Excellent review - I am sure this will benefit many

    However, and I don't mean to take anything away from HostGator, but the quick (~10 minute) domain propogation does not really have anything to do with HostGator and is becoming common at most registrars now from my experience.

    Either way - great review and best of luck in the future!
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  3. #3
    I am glad you are satisified with what you are receiving now, however still some customers not plead when problems arises

    just search "hostgator" in this forum you will see more
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  4. #4
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    aiolyfe, thank you for taking the time to write this review.

    May we know how long you've been with Hostgator?
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  5. #5

    Time with hostgator

    I've been with HostGator for about a year and a half now.

    If people did have complaints about HostGator in the past, that's too bad. Maybe it is under new management now, or maybe they didn't ask for help.

    All I can say is that I've done just about everything with a website, from installing ultra-complicated scripts to basic tweaks, and I've always received first class support in a timely manner.

    Thanks everyone.
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  6. #6
    I've been with HostGator for about a year and a half now.
    Great review - especially when its based on 18 months of experience...

    Thanks for taking the time to post this....
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  7. #7
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    Am I the only one who wonders why someone joins WHT and their first post is to praise their Hoster?

    Regardless of how long they've been with that Hoster most people would have to wonder "why". If they've been with HG for 18 months what propelled them to suddenly signup at WHT and make a glowing post?

    BTW, WHOIS shows they last made a change on June 04. Whether it was to a new Hoster or not is anyone's guess.
    • PotentProducts.com - for all your Hosting needs
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  8. #8
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    Yes, people should join only to complain.

    Joking aside, the OP is a new forum member and that will definitely have an effect over the overall credibility of the review. I don't think anyone can dispute that, not even aiolyfe. BTW, thank you aiolyfe for answering my question.

    Speaking of questions... Can you share a site that you have with them? (preferably one that's been there these last 18 months)
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  9. #9
    Seems like a contrived advert.

    Maybe after my thread about the terrible problems I had with Hostgator (just do a Hostgator search) and it will make you think twice.

    Lyn
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  10. #10
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    If someone new just joins and posts a good review, we are suspicious of it.

    If someone new just joins and posts a bad review, we are suspicious of it.

    What has happened here? Has WHT become a forum full of mistrust and misinformation, rather than being a place with useful and helpful information? Can't we trust each other or anyone anymore?
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  11. #11
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    I have a HostGator reseller account and I pleased.

    I've had my account for about one month and everything is running perfectly.

    MrLeN
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  12. #12
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    Can't we trust each other or anyone anymore?
    Sure we can, but everything must be taken with a grain of salt.

    Reviews are generally written by the very happy or the very wretched.
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  13. #13
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    Yeah, you just have to take me for example. I can't say enough to let everyone know how evil McHost are and I've devoted many hours online to teaching them a lesson about treating other people like crap.

    However, I do the complete opposite with Rochen, because they are the best provider on the face of this earth - period.

    I don't make reviews unless I am extremely happy or extremely upset. I've been leasing servers and reseller accounts for many years now and I've tried all the top ones.

    Rochen wins hands down

    Hostgator is ok, but I've only been with them for a month. So, we'll see.

    MrLeN
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  14. #14
    Fantastic Review,


    Let us know in the coming months how your service with them has been.

    Good luck
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  15. #15

    My last post

    I'm the one who wrote the review.

    I just wanted to stop in to tell people that it was not an advertisement, and everythiung with them is still a-ok.

    I appreciate people being the devil's advocate, it's great for discussion. But requesting a whole freakin background and the level of cynicism is plain absurd.

    I liked "The Lone Gunmen" too, and was bummed when it was cancelled. But lay off your Tivoed recordings of it people, not everything is a conspiracy.
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  16. #16
    LOL! I'll be happy to believe you after a DNA sample and a short medical exam.

    Please also take this IQ test.



    I've been with Hostgator for a month or so and promise to post back when I've got some experience under my belt. Though my plan so far has been to stress test to make sure I will be creating "happy" accounts instead of sad ones and so far everything has been as advertised.

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  17. #17
    Everyone is entitled to their opinion and that's what this forum is for... To share your personal experiences with others.

    A truly inquisitive person will read more than one of the posts and decide for themselves afterwards.

    This is not being said in defense of or in slight of HostGator - personally I have friends who host with them and have had no problems worth speaking of - but I do take it lightly when reading exceptionally glowing posts and also when reading exceptionally bad ones.


    Tell me I'm not the only one...

    LH
    If the web closed at midnight, what would YOU do?
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  18. #18
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    Originally posted by LadyHost
    I do take it lightly when reading exceptionally glowing posts and also when reading exceptionally bad ones.

    Tell me I'm not the only one...
    Assuming that you meant to write "not" after "do," I'm with you partway. I landed at the host where I've had sites for a year and a half now because of an exceptionally glowing post (in a newsgroup, not here). Well, that, and then I got another recommendation from a friend, but that exceptionally glowing post turned me in the direction of this host.

    What made that post work for me was the details in the post. The poster gave specifics about why he was so impressed with the host, and he provided enough of his background as a webmaster to show that he knew what he was talking about.

    Like you, I get a negative reaction to exceptionally glowing posts that look like they're just there to make the host look good. I also react negatively to exceptionally bad reviews when they don't provide enough details about the experiences and look like the poster is just trying to make the host look bad.

    There were enough details in the original post in this thread to give it some credibility IMO. It's true that reviews by first-time posters are scrutinized more, and the lack of posting history is part of the equation. But I think the review will be useful for people looking for new hosting, as long as they also do a search for other reviews about the particular host. Which is what people should be doing for any host, of course.

    Lois
    Do you have a WHT question or concern? Please open a helpdesk ticket.

    "Do what you can, where you are, with what you have." – Theodore Roosevelt
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  19. #19
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    Well I think the original post is bogus and called it as such.

    It's makes much more sense (and lends much more creditability) when any poster describes how they found such a great Host. Teach a person how to fish and all that. Lots of people are more interested in "how to" find a good Hoster.


    It's a well known fact that people do not sign with WHT and then make their first post a glowing review of their Hoster, without having something else in mind. It's also a known/proven fact that some posters have been enticed by their Hoster to make such a "first post, glowing review" and threads of these type can be found using the Search. And I'm not saying that applies in this case.

    There is also the fact that the TS does not have their Web site "futureinternetmarketing . com" (as listed in their WHT Bio) hosted at HG but somewhere else. How come no posting review -- good or bad -- about "THIRDSPHEREHOSTING.COM" which is down in Mexico?


    The TS also seemed to miss the request of ldcdc:

    "Speaking of questions... Can you share a site that you have with them? (preferably one that's been there these last 18 months)


    IMHO, all first time posters making a glowing Hoster post should quarantined - to protect those less knowing.
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  20. #20
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    Originally posted by Website Rob
    >> It's makes much more sense (and lends much more creditability) when any poster describes how they found such a great Host.

    OK, but in the review that pointed me in the direction of my host, the person didn't include this info, and the review was legit.

    >> It's a well known fact that people do not sign with WHT and then make their first post a glowing review of their Hoster, without having something else in mind.

    It's true that the above is often true, but I wouldn't want to dismiss *every* review by a first-time poster just because a lot of first-time post reviews are bogus. Maybe when people find this forum, the first thing that they think of posting about is a review of their host. OTOH, I agree that they could have come here just to post a bogus review.

    >> There is also the fact that the TS does not have their Web site "futureinternetmarketing . com" (as listed in their WHT Bio) hosted at HG but somewhere else. How come no posting review -- good or bad -- about "THIRDSPHEREHOSTING.COM" which is down in Mexico?

    I missed that point. Then again, the person could have sites with more than one host.

    >> The TS also seemed to miss the request of ldcdc:

    >> "Speaking of questions... Can you share a site that you have with them? (preferably one that's been there these last 18 months)

    That's a key point. If the poster can't name the site hosted by the host, either here or by PM to a mod, then his/her credibility is shot.

    We agree that all reviews, good or bad, should be able to stand up to scrutiny.

    Lois
    Do you have a WHT question or concern? Please open a helpdesk ticket.

    "Do what you can, where you are, with what you have." – Theodore Roosevelt
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  21. #21

    lovin' it

    Everyone has great points.

    I found hostgator because in my marketing career I reached the need to be able to setup a website on demand without paying for it seperately or waiting forever for someone else to do it.

    Also, I'm often behind a strict firewall and the three other reseller accounts I tried had the control panels blocked. I don't remember those other three, sorry.

    And as a marketer with a popular newsletter and people scrutinizing my every marketing move, I simply cannot reveal any of the websites. If I do, people will be able to find out my pen name and find EVERY niche I market too and compete, so it just ain't going to happen.

    Go to FutureInternetMarketing.com to see that I am actually a marketer. I'm sure some people will still think it's a big stinkin' load, but I'm not going to take food out of my kid's mouth to please the naysayer.

    As far as having a host on thirdsphere, they provide 1 webhosting account with tons of space and bandwidth I use for product delivery and multimedia presentations. Hostgator is for creating all of my little product and feeder sites. Two very different applications.

    Thirdsphere is also a fantastic host, BTW.

    Palyn
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  22. #22
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    Let me understand this....your a professional marketer and your review of Hostgator is not an ad.
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  23. #23

    Huh?

    And if Axl Rose farted, I suppose you'd call that music?
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  24. #24
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    aiolyfe, would it be possible to send one of your HG hosted domains to a Liaison or Leader via PM and ask him/her to post here and confirm things? That way you'd still keep your anonymity and the ??? regarding your review would be dispelled.

    Preferably, not to me though; some people think I'm biased when it comes to HG.

    EDIT: A list with the members currently online can be found at the bottom of this page http://www.webhostingtalk.com/index.php?s= ; the red and the green ones are Leaders and Liaisons.
    Last edited by ldcdc; 06-22-2005 at 06:18 PM.
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  25. #25
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    The TS should really do something to lend evidence to their creditability, else this thread will continue to do no good for HG. This thread was started on the same day and right after a bad review of HG (as posted by lynette11 and mentioned earlier in this thread) and there is obviously something going on here, besides someone posting a review of a Hoster.

    What's interesting is that I've seen at least one WHT thread specifically recommending Potent Products for hosting that was edited by a WHT Mod to remove some positive comments. Why it was done only the Mod can say.

    If anyone is going to recommend a Hoster because they've had a good experience with them, it only makes sense they provide the Domain name being hosted. Otherwise, I say delete the whole thread.
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  26. #26
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    Re: Huh?

    Originally posted by aiolyfe
    And if Axl Rose farted, I suppose you'd call that music?
    No.
    Last edited by esa3; 06-22-2005 at 10:16 PM.
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  27. #27
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    Originally posted by lynette11
    Seems like a contrived advert.

    Maybe after my thread about the terrible problems I had with Hostgator (just do a Hostgator search) and it will make you think twice.

    Lyn
    Lyn,

    You have to remember that your site was suspended because it was using too many resources and affecting other users. It doesn't matter if you weren't using all the space and bandwidth limits. I can make a little run-away perl script that takes less than 15KB of space yet kills the server. I think when you buy hosting you shouldn't even look at the space and bandwidth, it's all about CPU & RAM these days.

    Thanks,
    MediaLayer, LLC - www.medialayer.com Learn how we can make your website load faster, translating to better conversion rates for your business!
    The pioneers of optimized web hosting, featuring LiteSpeed Web Server & SSD Storage - Celebrating 10 Years in Business
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  28. #28

    Interesting

    Originally posted by elix
    Lyn,

    You have to remember that your site was suspended because it was using too many resources and affecting other users. It doesn't matter if you weren't using all the space and bandwidth limits. I can make a little run-away perl script that takes less than 15KB of space yet kills the server. I think when you buy hosting you shouldn't even look at the space and bandwidth, it's all about CPU & RAM these days.

    Thanks,
    I have been intentionally keeping a low profile in this thread, because it could be perceived that I am now biased against Hostgator.

    But, this comment demanded an answer.

    1. The issue with the two sites of mine that were supposedly using too much cpu/bandwidth, was just the culmination of a disastrous experience with a host who simply has absolutely no business acumen.

    2. However, being the reasonable person I am, I have been checking with my new host the cpu/ram usage on these two sites and the comments so far is 'negligable'. To be honest, they don't understand what the issue was with these two sites - Yes, I didn't want to be in the same bunfight all over again, so I was upfront about the problems with Hostgator.

    3. So, what is the issue here with these two sites and others that are being banned by Hostgator - To quote my comments in another thread here at WHT - 'It appears that Hostgator are jamming too many websites onto a server and are dispensing with any website that may cause an excess demand at a later date'. If you don't wish to accept this point-of-view, refer to point 2 again. End of story.


    So, if anyone considers using a host that is copping flak like Hostgator in so many threads on WHT, think twice. Is it worth the pain.


    Lyn
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  29. #29
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    It could very well be the fact that they are overselling their servers and mistaking you for another user. They probably should have put you on an idle box to test if that solved the load issues on the old server.

    Thanks,
    MediaLayer, LLC - www.medialayer.com Learn how we can make your website load faster, translating to better conversion rates for your business!
    The pioneers of optimized web hosting, featuring LiteSpeed Web Server & SSD Storage - Celebrating 10 Years in Business
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  30. #30
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    One must remember there is a difference between 'overselling' and 'overloading'. Hosters providing their Clients with the 'Actual Use' method (commonly referred to as overselling) is quite common and not a problem when done correctly. Overloading is totally different and an overloaded Server is a problem and has nothing to do with overselling.

    A Server can have two accounts on it and be overloaded. A Server can have 500 accounts using the Actual Use method and not be overloaded.


    Does the Server a Hosting account is on work properly?

    Server is as Server does, a good way to describe properly maintained Servers that will work properly and Servers not properly maintained will usually have problems.
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  31. #31
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    He's legit and we did not send him here to post. He also emailed me a big thank you shortly after posting on wht. I basically responded to him saying it looks suspicious any time a new member joins posting a glowing review and to be ready for the onslaught of skepticism.

    I know how wht works and If we were going to rig the reviews we would be doing it in a much more discrete manner.

    If there's still any question a mod is welcome to pm me and I will lookup the account to provide a domain.
    In closing I wish more people would post their positive experiences with their hosts. It's always biased when it comes to reviews. When things run the way they should it's taken for granted and you only really notice when things go south.


    Thank you very much Palyn for the kind words!!
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  32. #32

    Come'on

    Originally posted by hostgator.com
    I know how wht works and If we were going to rig the reviews we would be doing it in a much more discrete manner.
    Brett, after my business dealings with you, I have found you seriously deficient in any form of business acumen. As a result, how would you know how to be discrete in any form of business dealings on WHT.

    I am still waiting for my payment you deducted from my visa card after I cancelled my account and announced it very publicly here on WHT. Yes, you have asked for my cancellation number so that you can refund me. Another excuse and delay that I have come to expect from Hostgator.

    I will keep WHT informed about how this ends up.

    Discrete, discrete...where have I heard that word used in a correct and honest manner before.

    Lyn
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  33. #33
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    It's quite simple respond to my email with the ticket number to your cancellation as I requested. Please follow directions so we do not have to keep wasting everyone's time on WHT. The only one delaying is you since you had the time to respond yet again acknoledging what I need, but still have not responded to my email.
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  34. #34

    Unprofessional

    It always concerns me when someone doesn't have the decency or business acumen to give a name with their response.



    Originally posted by hostgator.com
    It's quite simple respond to my email with the ticket number to your cancellation as I requested. Please follow directions so we do not have to keep wasting everyone's time on WHT. The only one delaying is you since you had the time to respond yet again acknoledging what I need, but still have not responded to my email.

    In reference to the unauthorised debit from my Visa card after I cancelled with Hostgator, I must wonder why I have to send Brent of Hostgator the ticket number of my cancellation after the publicity on WHT, (I must admit this unauthorised deduction didn't suprise me after seeing how they operate their business).

    Just do it Brent, but I am starting to think you like the bad publicity Hostgator continually gets on WHM.


    As Hostgator has requested my cancellation ticket number here in a public forum, I will submit the emails I received from Hostgator after I submitted the cancellation form. Note that the only mention to the cancellation ticket number is in the subject line. I have modified some emails and passwords for privacy reasons.

    MESSAGE 1: Received after submitting Hostgator's Cancellation form.

    Thank you for contacting Hostgator Support.

    Your request has been received by the Sales department, and one of our
    Administrators will be contacting you shortly.

    Please see below for a summary of your request.

    ==============================================

    Subject: >>>>>>>>> CANCELLATION <<<<<<<<
    Department: Hostgator Sales

    Request Details:
    Your Email: : [email protected]
    Domain name: : ***********
    Your sites username: : xxxx
    Your sites password: : xxxx
    Why do you wish to cancel? : Refer WHM.
    Do you give us permission to terminate your entire account as soon as you
    submit this form? : Yes


    IP:xxx xxx xxx

    Hostgator.com
    Sales Department
    [email protected]

    MESSAGE 2: After the bunfight on WHT, this email is suprising to say the least

    ----- Original Message -----
    From: "Hostgator Sales Department" <[email protected]>
    To: <[email protected]>
    Sent: Wednesday, June 08, 2005 12:59 AM
    Subject: [HGSales #HTX-96251-713]: >>>>>>>>> CANCELLATION <<<<<<<<


    > Hi, what is the problem you are having?
    >
    > Thanks, Ben
    > HostGator.com
    >
    > HostGator.com/help
    > Please check our new knowledge base, it answers 90% of sales and support
    > questions!
    > HostGator.com/help
    >
    > On Tue, 7 Jun 2005 05:26:30 -0500, [email protected] wrote:
    >> Your Email: : [email protected]
    >> Domain name: : xx***********
    >> Your sites username: : xxxx
    >> Your sites password: : xxxx
    >> Why do you wish to cancel? : Refer WHM.
    >> Do you give us permission to terminate your entire account as soon as you
    >> submit this form? : Yes
    >>
    >>
    >> IP:xxxxx xxxxx xxxxx

    Very professional you would have to say.


    MY LAST EMAIL TO BRENT OF HOSTGATOR: Brent,

    You request a cancellation notice number. Refer 'subject line'.

    I have attached the two vague messages that I have come to expect from Hostgator regarding this cancellation.

    For your record I am busy running a large media based company and only check my visa statement monthly. The amount of time and money you cost in wasted time is immeasurable.

    The money debited on the Visa Card is petty cash...The business principle is immense.

    Lyn
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  35. #35
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    Since I'm sure your only going to ignore us yet again and run to wht before answering I'll post before you.

    trubluhosting.com Your account with us is still pointed to our servers.

    "What is the correct password to your account? You provided an
    incorrect password in your cancellation. If you do not have it please
    provide the last 4 digits of your credit card."

    Yes we are a horrible company! How dare us require proof before cancellation. How dare us not assume you are the owner of the account just because your bashing us on wht and providing incorrect passwords to cancel. And how dare us for not being psychic! We should automatically know the answers to questions we ask when you choose to ignore us and bash instead on wht.
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  36. #36
    Originally posted by hostgator.com
    Yes we are a horrible company! How dare us require proof before cancellation. How dare us not assume you are the owner of the account just because your bashing us on wht and providing incorrect passwords to cancel. And how dare us for not being psychic!
    REALLY, THIS QUOTE SAYS IT ALL FOR HOSTGATOR AND WHAT AN UNPROFESSIONAL COMPANY THEY ARE.

    Their lack of communicating is outstanding.

    I'm amazed. I cancelled my account and supplied the correct passwords details (This is a game they are playing to deflect attention from them as I only had one password and we certainly used it to move my 20 + accounts).

    I must admit we were corresponding on my correct email address. I must admit, I moved all my accounts. I must admit I am confused when you took fees out of my account when everthing was cancelled. I must admit I am flabbergasted that if you genuinely had a problem with my cancellation, you didn't contact me....or isn't this where all your problems existed in the first place Brent or aren't you reading all the flak you are copping...not just from me.

    Brent, if you had a handle on your business, you would have made sure my cancellation was handled personally by yourself...Now look what you have got, another 2000+ WHT members exposed to your shortcomings....Lack of service and absolutely ZERO communication.

    Lyn
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  37. #37
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    I'm reporting you to the mods since you refuse to provide the correct password or the last 4 digits of cc. (all we are asking for) The one you provided in cancellation is not the same as the one you signed up with nor does it work. The one you signed up with is the correct and working password.
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  38. #38

    Report?

    Originally posted by hostgator.com
    I'm reporting you to the mods since you refuse to provide the correct password or the last 4 digits of cc. (all we are asking for) The one you provided in cancellation is not the same as the one you signed up with nor does it work. The one you signed up with is the correct and working password.
    Just to answer some more untruths for the moderators to consider Brent, you said the trubluhosting is still pointed to hostgator. This is correct, if you do a quick check, the name is registered to you.

    Refer the whois details:

    WhoIs Results for trubluhosting.com
    Contact Type Registrant
    Organization Name: hostgator.com
    First Name: brent
    Last Name: oxley
    Address 1: 9964 robins nest road
    Address 2:
    City: boca raton
    StateProvince: FL
    PostalCode: 33496
    Country: US
    Phone: +1.5612088665
    Fax:
    EmailAddress:

    When I became aware of this when repointing all my DNS, I thought what the heck, you can have the domain name as I didn't want to be held to ransom again.

    As for the password details, all my accounts were always accessed by my IT guy. The last known password to me is 1899xxxxa. I previously used 189999. Trust this information will make you sleep at night.

    As far as you wanting the last 4 digits on my visa card (which is 0036), I have had to contact my partner who was busy spending all the money we are saving on hosting fees, just to get the numbers keep you happy again.

    Surely Brent you must really have to look at yourself and say nicely...This aggro wont happen if I communicate. Say it again please....This aggro wont happen if I learn to communicate.

    Also, I am sure the moderators of WHT are too smart to be intimidated by yourself when you can't handle the facts of a poorly handled situation.

    Lyn
      0 Not allowed!

  39. #39
    Join Date
    Jul 2002
    Location
    Tasmania, Australia
    Posts
    34,797
    Lyn, when you get the last four digits, please contact hostgator offline with the information so you can get this resolved.
    If you don’t like the road you’re walking on, start paving a new one.
      0 Not allowed!

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