I purchase an premium account from Designload. What I got is a username and password, with which I cannot login. I send 3-4 mails regarding this. to Peter Olexa, Vilords media. No one responded till now. I just wanna ask is this Designload a fake website, which take money and cheat people?
they are not fake but if for any reason when you registered you put an email address just like yahoo or hotmail you will have to wait until they call you and verify your order. It is a lame procedure I had to wait more than a week to get my subcription validated after that it's ok
sounds like they do not have instant account activation. Which helps in fraud prevention.
This is what their website says in the FAQ:
11. How long does the authorization period take?
Authorizations are done within 60 minutes after your purchase, if your order was done from 8am to 11pm GMT. If you ordered between 11pm and 8am our time, you will need to wait till the morning.
At Last I am in. You know, I contacted Checkout.com through the telephone and in minutes they send me a mail which was a CC. of the mail send to Designload to do the follow up. And in 30 minutes times Designload contacted me with the new Username and Password. I am very thankful to Sharper in Checkout.com to make this happen. And all u guys supported me.
I found this post about designload.net because I got suspusious when, after i paid, it took them not 60 minutes but a whole day and after i emailed them, before i got my activation code.
I'm a member for 5 days now, i downloaded a few things, but allready this turns out to be a huge pain in the butt.
Now when i try to download, the pop-upwindow does not generate a validation code. Nothing has changed on my end(browser/settings etc)
I have allready sent 2 emails, with no response from them.
I should have checked them out before i paid, because now i realize, they have NO PHONE# listed and their so-called "live support" is apparently DEAD support also on all their "affaliates" sites, who are obviously the same person.
It took them 5 seconds to take my money, but there's no customer support whatsoever.
No report on them at the BBB, I believe i will be the first to report this jerk.