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  1. #1
    Join Date
    Dec 2004
    Location
    India, USA
    Posts
    363

    * Problems with Mail...help

    Hello,

    One of my customer is having problems with mail. He says he's getting the following error:

    Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'company profile', Account: 'mail.xyz.com', Server: 'mail.xyz.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F
    But i created another mail account in CPanel and it was working fine ...both sending and receiving was okay...then why he's getting that message ?

    Please help.

    Thanks.

  2. #2
    Try connecting with out using the Secure Socket Layer (SSL) setting, and also make sure the account exists if it doesn't

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