One of my customer is having problems with mail. He says he's getting the following error:
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'company profile', Account: 'mail.xyz.com', Server: 'mail.xyz.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F
But i created another mail account in CPanel and it was working fine ...both sending and receiving was okay...then why he's getting that message ?