Can anyone recommend a good provider that offers reseller accounts and has good stats and reporting.
We currently use Interland, but:
1. they do not store all of the information in their logs (i.e., cookies, etc.)
2. They delete stats that are older than 30 days
3. Their implementation of Webtrends work sporadically.
Webtrends and Urchin are our prefered stats reporting programs.
We are looking for a quality national provider preferably.
I know you posted you were looking for a National Host. I don' t think you are going to find the service you want a mega company. There are many fine smaller companies that can give you the custom service you are probably looking for. You might also find that they spend their dollars on equipment and techs instead of marketing departments.
To recomend a program we have tried many different configerations on our equipment including awStats, Modlogan, Urchin, http-analyze, Webalizer, Webtrends and a custom Cold Fusion log analyser. Out of all of them we have found that by modifying the awStats config file and adding some custom java script that most of our clients prefer awStats. The one limtation that awStats does not have is the ability to export the reports and for that we use Urchin with the Urchin Tracking Module activated.
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though I am a fan of awstats - and I do agree - for the average consumer it is more then adequate and probably preferred - however, it doesnt come close to the extent and quality of the data analytics found in Urchin....