Providing 24x7 phone/voice, email, helpdesk and live chat, also specializing in software development and systems administration.
The InfinitySupport Team is dedicated to providing our web hosting clients with best-of-breed support. InfinitySupport delivers the highest quality product to your End Users as well as to your support staff. InfinitySupport offers our clients a flexible service plan. We will work with you to develop the perfect customized solution for your business.
* Control panels - Alabanza, Ensim, HSphere, Plesk, Webmin
WHM/CPanel, Confixx, HspComplete * Operating Systems - Linux, BSDs, Windows * Server Management and Configuration - Webserver, Database, DNS, Mailserver, FTP * Clients - Email clients(Eudora, Microsoft Outlook Express, Microsoft Outlook 2000, Microsoft Outlook 2002
InfinitySupport can scale our clients support services at a moments notice. We tailor our services to meet our client's needs by offering technical and customer voice, live chat and email support 24 hours a day, 365 day of the year. InfinitySupport Technical and Customer Support offers the highest level of quality backed up by our Service Level Agreement. Our plans will satisfy all your support needs while continuously providing the cost savings and benefits of outsourcing.
If you do not have your own ticketing system, we will make a recommendation for you. We've used about every ticketing system out there, so if you have your own, It will not be a problem for us to support. The ticketing system will reside on the customers' server.