A lot of businesses start out that way, maybe expanded to Paypal and then to accepting credit cards. Debit cards - as long as they have the Visa / MasterCard logo is the same as accepting credit cards basically. Plus I would much rather use my credit card online than my debit card. If you tell Bank of America a charge is not yours on your debit card, chances are very likely they will stop your debit card & re-issue you another one
They start probably not accepting credit cards because they might be afraid the business will not succeed. But since it is so much easier - especially online - to use a credit card, that is realized, so they change their business plan.
Originally posted by Basima Did any of you NOT accept credit cards in the beginning of your business? Is this one way to lose alot of business?
How have you made your online purchases? Why not run an experience test and for your next three online purchases try making them by check or money order.
First, you are likely to find that quite a few sellers will not accept checks. Second, the order process is painfully slow and not an ideal one for customers who expect ease and speed.
Something that I haven't seen in this forum is the buyer who will not buy online unless there is a phone number where they can talk to a human being. I know several people (they are all over sixty) who will pay more just for the privilege of talking to someone. Personally, I wouldn't cater to such customers, but it is worth noting that certain groups have specific payment expectations.
The best thing is to know your customers preferences.