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Thread: Kayako

  1. #1
    Join Date
    Mar 2004
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    Kayako

    I like the Kayako layout. Any other similar software but without the hefty price tag?

  2. #2
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  3. #3
    Join Date
    Jul 2004
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    SitePanel2: http://sitepanel2.com/

    I was planning on using this and bought a license, started to play with it but never launched it, then I bought another hosting company that already had Kayako up and running so I am sitting on an unused license of SitePanel2.

    If you like the way it looks PM me and I will contact Morgan (the creator) and see if he minds me selling you the liscense.

  4. #4
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    Feb 2002
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    I think that Kayako is not too overpriced IMHO.
    knowledgebase.net pricing is what I will define as 'hefty price tag'.

    There is a Kayako clone I saw a while back.
    http://www.dvrtechnologies.com
    Check it out. That is definitely within your budget.
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  5. #5
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    dvrtechnologies's doesn't have a feature list at their website?

    seems nice but the site is design is awful
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
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  6. #6
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    I didn't see a price so you know it has to be expensive.....I would say a *little* overkill for the average host.

  7. #7
    Join Date
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    Says who?

    $19.95 - Helpdesk Lite Yearly License
    2 Departments, 2 Users, 50 Knowledgebase Articles, 50 Troubleshooters, 15 Downloads, Unlimited Tickets, licensed yearly, renew license after each year.

    $16.95 - Helpdesk Monthly Hosted License
    Unlimited, no restrictions on product. Guarnanteed online support when your site is not. Entire helpdesk is hosted on our managed servers. We apply all upgrades/patches free of charge.

    $34.95 - Helpdesk Full Yearly License
    No restrictions on product, you pay for licenses on yearly terms, at the end of each year you renew your license.

    $69.95 - Helpdesk Owned License
    No licensing restrictions, you own the product, no required renewals
    And Bashar, come onnnn.... their design is pretty decent I say.

    Originally posted by billy79
    I didn't see a price so you know it has to be expensive.....
    What you can do with Cpanel ------------------> |||||
    What you can do with Cpanel XP+CpanelAPP -------> ||||||||||||||||||||||||||||||||||||||||

    Your competitors are cashing in with Cpanel XP & CpanelAPP, are you?

  8. #8
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    dunno i dont find it user friendly... maybe needs better sections or readable pages etc..
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

  9. #9
    Join Date
    Jul 2004
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    352
    Originally posted by billy79
    I didn't see a price so you know it has to be expensive.....I would say a *little* overkill for the average host.
    My mistake I was talking about other site that you spoke of: knowledgebase.net

  10. #10
    Join Date
    Feb 2002
    Location
    San Diego CA
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    They do.....sort of...

    For the owned edition,
    http://knowledgebase.net/products/roi.asp
    It is a calculator to calculate the ROI.

    For the hosted edition,
    http://knowledgebase.net/products/hosted/pricing.html
    Starting at $4,080.
    Definitely not for the faint of heart.


    Can anybody here PLEASE explain their 'arms and legs' pricing???
    I seriously don't get it.

    Originally posted by billy79
    My mistake I was talking about other site that you spoke of: knowledgebase.net
    What you can do with Cpanel ------------------> |||||
    What you can do with Cpanel XP+CpanelAPP -------> ||||||||||||||||||||||||||||||||||||||||

    Your competitors are cashing in with Cpanel XP & CpanelAPP, are you?

  11. #11
    Join Date
    Mar 2004
    Location
    Singapore
    Posts
    6,896
    Kayako still seems the best, pricing is ok except for the yearly upgrade fees, anyone knows whats that? What if I do not upgrade?

  12. #12
    Originally posted by boonchuan
    Kayako still seems the best, pricing is ok except for the yearly upgrade fees, anyone knows whats that? What if I do not upgrade?
    If you do not pay the upgrade fees, you will not be able to update the script after your upgrade period expires. If you want to stay up-to-date with their software, you have to pay the yearly upgrade fees
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