05-29-2005, 02:03 PM
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Retired Moderator
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Join Date: Mar 2004
Location: Singapore/Melbourne
Posts: 6,832
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I like the Kayako layout. Any other similar software but without the hefty price tag?
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05-29-2005, 03:45 PM
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Disabled
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Join Date: Mar 2005
Posts: 150
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05-29-2005, 07:17 PM
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Aspiring Evangelist
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Join Date: Jul 2004
Posts: 351
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SitePanel2: http://sitepanel2.com/
I was planning on using this and bought a license, started to play with it but never launched it, then I bought another hosting company that already had Kayako up and running so I am sitting on an unused license of SitePanel2.
If you like the way it looks PM me and I will contact Morgan (the creator) and see if he minds me selling you the liscense.
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05-29-2005, 08:45 PM
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Web Hosting Master
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Join Date: Feb 2002
Location: San Diego CA
Posts: 1,480
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I think that Kayako is not too overpriced IMHO.
knowledgebase.net pricing is what I will define as 'hefty price tag'.
There is a Kayako clone I saw a while back.
http://www.dvrtechnologies.com
Check it out. That is definitely within your budget.
__________________
What you can do with Cpanel ------------------> |||||
What you can do with Cpanel XP+CpanelAPP -------> ||||||||||||||||||||||||||||||||||||||||
Your competitors are cashing in with Cpanel XP & CpanelAPP, are you?
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05-29-2005, 09:11 PM
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Retired Moderator
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Join Date: Jul 2002
Location: Kuwait
Posts: 10,572
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dvrtechnologies's doesn't have a feature list at their website?
seems nice but the site is design is awful
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05-29-2005, 09:16 PM
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Aspiring Evangelist
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Join Date: Jul 2004
Posts: 351
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I didn't see a price so you know it has to be expensive.....I would say a *little* overkill for the average host.
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05-29-2005, 09:40 PM
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Web Hosting Master
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Join Date: Feb 2002
Location: San Diego CA
Posts: 1,480
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Says who?
Quote:
$19.95 - Helpdesk Lite Yearly License
2 Departments, 2 Users, 50 Knowledgebase Articles, 50 Troubleshooters, 15 Downloads, Unlimited Tickets, licensed yearly, renew license after each year.
$16.95 - Helpdesk Monthly Hosted License
Unlimited, no restrictions on product. Guarnanteed online support when your site is not. Entire helpdesk is hosted on our managed servers. We apply all upgrades/patches free of charge.
$34.95 - Helpdesk Full Yearly License
No restrictions on product, you pay for licenses on yearly terms, at the end of each year you renew your license.
$69.95 - Helpdesk Owned License
No licensing restrictions, you own the product, no required renewals
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And Bashar, come onnnn.... their design is pretty decent I say.
Quote:
Originally posted by billy79
I didn't see a price so you know it has to be expensive.....
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__________________
What you can do with Cpanel ------------------> |||||
What you can do with Cpanel XP+CpanelAPP -------> ||||||||||||||||||||||||||||||||||||||||
Your competitors are cashing in with Cpanel XP & CpanelAPP, are you?
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05-29-2005, 09:43 PM
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Retired Moderator
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Join Date: Jul 2002
Location: Kuwait
Posts: 10,572
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dunno i dont find it user friendly... maybe needs better sections or readable pages etc..
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05-29-2005, 09:46 PM
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Aspiring Evangelist
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Join Date: Jul 2004
Posts: 351
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Quote:
Originally posted by billy79
I didn't see a price so you know it has to be expensive.....I would say a *little* overkill for the average host.
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My mistake I was talking about other site that you spoke of: knowledgebase.net
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05-29-2005, 10:01 PM
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Web Hosting Master
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Join Date: Feb 2002
Location: San Diego CA
Posts: 1,480
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They do.....sort of...
For the owned edition,
http://knowledgebase.net/products/roi.asp
It is a calculator to calculate the ROI.
For the hosted edition,
http://knowledgebase.net/products/hosted/pricing.html
Starting at $4,080.
Definitely not for the faint of heart.
Can anybody here PLEASE explain their 'arms and legs' pricing???
I seriously don't get it. 
Quote:
Originally posted by billy79
My mistake I was talking about other site that you spoke of: knowledgebase.net
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__________________
What you can do with Cpanel ------------------> |||||
What you can do with Cpanel XP+CpanelAPP -------> ||||||||||||||||||||||||||||||||||||||||
Your competitors are cashing in with Cpanel XP & CpanelAPP, are you?
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05-30-2005, 07:34 AM
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Retired Moderator
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Join Date: Mar 2004
Location: Singapore/Melbourne
Posts: 6,832
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Kayako still seems the best, pricing is ok except for the yearly upgrade fees, anyone knows whats that? What if I do not upgrade?
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05-30-2005, 09:31 AM
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The Geek is coming
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Join Date: Aug 2004
Location: Toronto
Posts: 7,103
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Quote:
Originally posted by boonchuan
Kayako still seems the best, pricing is ok except for the yearly upgrade fees, anyone knows whats that? What if I do not upgrade?
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If you do not pay the upgrade fees, you will not be able to update the script after your upgrade period expires. If you want to stay up-to-date with their software, you have to pay the yearly upgrade fees 
__________________
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