Kayako's GUI is better than Cerberus. But Cerberus has some very nice features. You can search this forum for comparsion. If you think both Kayako and Cerberus meet your requirement, then go with Kayako.
Originally posted by hosting.addict Thanks for the link wcws.
no problem. Cerberus does give you 100% source code, so you can really get creative if your ambitious enough. I just wanted something to match the colors of the website but I have seen some really cool mods.
Here's something which was just submitted by a user on our forums for anyone to use. I don't know if you have seen it yet, but it's a pretty good looking skin, IMHO. It's also already blue in color, so it might work as a good starting point.